Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

CA Pharmacy Manager

Company: CVS Health

Location: Scotts Valley, CA

Posted Oct 16, 2025

Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for…

Marketing and Graphic Design Specialist - Part Time

Company: City of Grand Prairie

Location: Grand Prairie, TX

Posted Oct 16, 2025

Advertising: Creates, assists with design and places advertising as appropriate within budget, matching key messages with target audiences using appropriate…

Plumbers & Drain Techs Wanted (Get your license!)

Company: The Scottish Plumber

Location: Villa Park, IL

Posted Oct 16, 2025

Have a valid driver's license and a clean driving record. Have at least 2 years of plumbing or drain cleaning experience.

Forward Deployed AI Engineer-Palantir Foundry-Senior Associate

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Oct 16, 2025

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for…

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 16, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

Software Engineer, Applied ML

Company: Apple

Location: San Diego, CA

Posted Oct 16, 2025

BS or MS in Computer Science or related field. Plan, design, and run audio experiments to assess performance, usability, and audio fidelity under different…

DevOps Engineer, Retail Engineering

Company: Apple

Location: Sunnyvale, CA

Posted Oct 16, 2025

Experience cross-functional initiatives, and to architect, design, and deliver scalable, high-performance software solutions in collaboration with multiple…

Data Analyst - Commercial Marketing Data & Analytics

Company: Microsoft

Location: Redmond, WA

Posted Oct 16, 2025

Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data…

Forward Deployed AI Engineer-Palantir Foundry-Senior Associate

Company: PRICE WATERHOUSE COOPERS

Location: Las Vegas, NV

Posted Oct 16, 2025

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for…

Plumbing Technician - Residential

Company: LeakBot

Location: Philadelphia, PA

Posted Oct 16, 2025

Are you comfortable travelling across the state of Pennsylvania to attend customer visits? Take ownership to continually improve your own skills and knowledge,…

Customer Service Representative (Multiple Locations)

Company: Texas Workforce Commission

Location: Austin, TX

Posted Oct 16, 2025

Responding to and resolving routine Employer UI/Tax inquiries received both through inbound calls, and Online callback forms. Optional 401(k) and 457 accounts.

Forward Deployed AI Engineer-Palantir Foundry-Senior Associate

Company: PRICE WATERHOUSE COOPERS

Location: Jacksonville, FL

Posted Oct 16, 2025

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages