Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Marketing Brand Manager

Company: Premier Trailer Leasing

Location: Plano, TX

Posted Oct 16, 2025

Proficiency in digital marketing and analytics tools, with expertise in CRM and marketing automation, social media and content management, and paid advertising…

Local CDL A Driver (Union)

Company: Airgas, Inc.

Location: Santa Fe Springs, CA

Posted Oct 16, 2025

Maintain appropriate driver's license, medical card & endorsements. No automatic restriction on license and must be able to drive a standard transmission.

Executive Chef

Company: Confidential

Location: San Diego, CA

Posted Oct 16, 2025

The menu is comfort food focused and wide ranging, requiring a broad base of technical experience. Utilize communication tools (Memos, Manager’s log, Bulletin…

Analyst, Data Governance & Management

Company: Amex

Location: Phoenix, AZ

Posted Oct 16, 2025

Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.

Program Manager

Company: Leidos

Location: San Diego, CA

Posted Oct 16, 2025

Cross-Functional Coordination: Coordinate cross-functional teams, including physical sciences, engineering, data science, AI/ML, quantum information systems, &…

CDL-A Dedicated Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Spring, TX

Posted Oct 16, 2025

Drivers on this fleet operate condo trucks and dry van trailers. Top-of-the-line trucks with automatic transmissions. Safety and On-Time bonus.

Housing Community Service Officer

Company: San Jose State University

Location: San Jose, CA

Posted Oct 16, 2025

Valid California driver’s license. This position works collaboratively with University Housing Services and the University Police Department to provide patrol…

Welder - 2nd shift

Company: MICA Steelworks Inc

Location: Euless, TX

Posted Oct 16, 2025

Ability to weld steel components with welding equipment as specified by layouts, engineering drawings, work orders, or verbal instructions.

Motorcycle Sales Representative - Teddy Morse's Cowboy Harley Davidson, Alamo City

Company: Ed Morse Automotive Group

Location: San Antonio, TX

Posted Oct 16, 2025

Valid Driver's license with motorcycle endorsement. Reach agreed upon sales targets by the deadline. Resolve customer inquiries and complaints.

CUSTOMER SERVICE REPRESENTATIVE

Company: State of Arizona

Location: Phoenix, AZ

Posted Oct 16, 2025

The ROC has a team of 4 employees who route incoming calls, assist walk-in customers, redact documents, and process all incoming and outgoing mail.

Plumbing Technician - Residential

Company: LeakBot

Location: Tacoma, WA

Posted Oct 16, 2025

Are you comfortable travelling throughout the state of Washington to attend customer visits? Take ownership to continually improve your own skills and knowledge…

Salesforce Developer & Administrator (Hybrid)

Company: MAAC (Metropolitan Area Advisory Committee)

Location: Chula Vista, CA

Posted Oct 16, 2025

Collaborate with cross-functional teams to gather program requirements, design solutions, and develop and implement changes in Salesforce.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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