Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Connex Software Engineer

Company: Vaco by Highspring

Location: Jacksonville, FL

Posted Oct 16, 2025

Bachelor’s degree in computer engineering, computer science, or other related discipline or the equivalent combination of education, training, or work…

Financial Business Analyst

Company: Infosys

Location: Chesterbrook, PA

Posted Oct 16, 2025

Strong in object-oriented design principles and functional programming. You will also play an important role in the development, configuration and deployment of…

Financial Business Analyst

Company: Infosys

Location: Chesterbrook, PA

Posted Oct 16, 2025

Strong in object-oriented design principles and functional programming. You will also play an important role in the development, configuration and deployment of…

Customer Service Representative

Company: Brennan Heating Air Conditioning

Location: Lynnwood, WA

Posted Oct 15, 2025

Service-oriented mindset with strong active listening skills. In this dynamic role, you will communicate via phone, email, and chat, manage service tickets,…

Silvercote - Driver Heavy Truck

Company: Service Partners

Location: Dallas, TX

Posted Oct 15, 2025

Valid Class A or Class B driver’s license. Minimum of 1 year of verifiable commercial driving experience. Safely operate a tractor trailer combination locally.

Electrician (Residential Service)- $3k Sign-on Bonus

Company: WM Henderson Plumbing, Heating and Cooling

Location: Broomall, PA

Posted Oct 15, 2025

Possess and maintain a valid and clean driver's license. This position handles service calls to customers in their homes and utilizes customer service training…

Vacation Sales Consultant

Company: Holiday Inn Club Vacations

Location: Las Vegas, NV

Posted Oct 15, 2025

No fees for licensing, brokers, marketing, or leads (we have pre-set, pre-qualified leads). Delivers the utmost level of customer service to all guests and…

AWS Cloud Operations Architect

Company: Mission

Location: Los Angeles, CA

Posted Oct 15, 2025

Provide technical guidance for AWS infrastructure implementations. Proficiency in infrastructure-as-code tools (Terraform and CloudFormation).

Part-Time | Retail Associate | Seattle Premium Outlet (Contract to March 1, 2026)

Company: lululemon athletica

Location: Seattle, WA

Posted Oct 16, 2025

Interact with guests to ensure a great guest experience in a manner that values guests’ time. Move dynamically on the floor to continuously engage with guests…

HRIS & Analytics Analyst

Company: Delta Dental of Washington

Location: Seattle, WA

Posted Oct 15, 2025

Support HR team members and managers by providing guidance on using reporting tools and understanding data outputs.

Urban Outfitters Junior Digital Graphic Designer

Company: Urban Outfitters

Location: Philadelphia, PA

Posted Oct 16, 2025

Strong understanding of design principles—typography, composition, color theory, and responsive design. Day to Day Web & App Updates: Support routine content…

AWS Architect

Company: Infosys

Location: Plano, TX

Posted Oct 16, 2025

Ability to communicate technology solutions to various stakeholders (technical, business, enterprise architecture, and senior management teams) with excellent…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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