Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Dynamics 365 Business Central Analyst

Company: Bestway USA, Inc.

Location: Chandler, AZ

Posted Oct 16, 2025

Provide training and technical support to end-users to enhance their proficiency in using the ERP system. Collaborate with cross-functional teams to improve…

Software Engineer

Company: ASML

Location: San Diego, CA

Posted Oct 16, 2025

Demonstrates sophisticated knowledge in utilizing design engineering tools, systems analysis and design, and database management.

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: Newark, NJ

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Hospice Registered Nurse

Company: LightBridge Hospice & Palliative Care

Location: San Diego, CA

Posted Oct 16, 2025

Current license to practice as a registered nurse in the State of California. Demonstrated ability to assess and respond to the needs of patients, families and…

Infusion Pharmacist

Company: Soleo Health Inc

Location: Woodridge, IL

Posted Oct 16, 2025

Conducts sterile compounding, dispensing and clinical monitoring activities in accordance with all laws, regulations, policies and procedures pertaining to…

Welder / Fabricator / Machine Shop

Company: Monick Machining

Location: Vincentown, NJ

Posted Oct 16, 2025

Read and interpret technical drawings, blueprints, and work orders. The ideal candidate will also have experience or interest in machining and will be cross-…

Plumber

Company: BPNY Plumbing & Heating

Location: Astoria, NY

Posted Oct 16, 2025

Must have clean drivers license. Backflow preventer installation/testing experience and certification is a plus. (3 yrs Clean history required).

Pharmacist Outpatient- Part Time Days

Company: Penn Medicine

Location: West Chester, PA

Posted Oct 16, 2025

Identifies self and department courteously when calling or answering the phone. Penn Medicine is dedicated to our tripartite mission of providing the highest…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: Yonkers, NY

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Retail Sales Associate

Company: SHARELINK, INC

Location: Phoenix, AZ

Posted Oct 16, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: New York State

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: Pennsylvania

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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