Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Cellular Enrollment Associate

Company: Confidential

Location: San Jose, CA

Posted Oct 15, 2025

In this position, you will be responsible for guiding customers through cellular service options, answering their questions clearly, and helping them enroll in…

Programmer Analyst III

Company: Citrus Community College

Location: Glendora, CA

Posted Oct 15, 2025

A bachelor's degree in computer sciences or a related field, and two years of designing and programming databases and operating systems experience; or, in the…

Experienced Retractable Shade awning installer

Company: All pro shade concepts

Location: Phoenix, AZ

Posted Oct 15, 2025

Installer for motorized and manual retractable shades and awnings on residential and commercial, must know all power tools and clean driving record and current…

Sushi Chef

Company: Nikko Southlake

Location: Southlake, TX

Posted Oct 15, 2025

Partner with service personnel and restaurant managers to satisfy guests. Arrange dishes on platters in accordance with preparation instructions obtained from…

Armed Security Officer - FLEX/Full & Part-time

Company: First Coast Security

Location: Jacksonville, FL

Posted Oct 15, 2025

Have a valid driver's license. Have a valid "G" security license with 2 years Armed Security experience. Able to answer phones and/or operate a radio.

Staff Pharmacist, Amazon Pharmacy

Company: PillPack, LLC

Location: Austin, TX

Posted Oct 15, 2025

You must be licensed in the state of Texas and willing to commute to our facility as needed. Active and unrestricted Pharmacy License in state of employment (…

Customer Experience Assistant, Sales

Company: Brilliant Earth

Location: Austin, TX

Posted Oct 15, 2025

Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience…

Data Analytics Manager

Company: Veritas Global Protection Services, Inc

Location: Phoenix, AZ

Posted Oct 15, 2025

Provide support in ad-hoc analysis to assist internal decisions for senior management through data gathering and analysis.

Staff Accountant

Company: Skilled Wound Care

Location: Playa Vista, CA

Posted Oct 15, 2025

Bachelor's degree in Accounting, Finance, or related field (Associate's degree with relevant experience considered). $30+ per hour DOE.

Lobby Security Officer - 2nd Shift - Full Time

Company: Prosegur

Location: Santa Clara, CA

Posted Oct 15, 2025

Monitor CCTV, Fire Alarm Panel, Access controls and assist with phone calls and packages of clients/residents. Lobby Security Officer - 2nd Shift - Full Time.

Security Site Supervisor

Company: Pacific Security

Location: Bellevue, WA

Posted Oct 15, 2025

Have had a license for the past 3 years with no breaks. Have you had your license for the past 3 years with no breaks? Have a clean driving record.

Staff Pharmacist, Amazon Pharmacy

Company: PillPack, LLC

Location: Kent, WA

Posted Oct 15, 2025

Active and unrestricted Pharmacy License in state of employment (additional licenses may be required). Implement/ensure compliance with federal and state…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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