Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Seasonal Sales Associate

Company: Helly Hansen

Location: Rosemont, IL

Posted Oct 15, 2025

Answering questions about performance and technical aspects of our products. Thrives in a fast-paced sales environment while continuing to provide a high-level.

Part-Time Pharmacist

Company: Access Healthcare Staffing & Recruitment

Location: Las Vegas, NV

Posted Oct 15, 2025

Respond to patient and provider inquiries regarding compounded medications and therapy guidance. Participate in continuous quality improvement initiatives,…

Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

NC Punch Operator

Company: Inland Metal Technologies

Location: Hayward, CA

Posted Oct 15, 2025

You’ll setup the machines, sharpen tools when needed, verify the programs are correct, and adhere to our quality policies to ensure the parts you make are good.

Registered Nurse - Overnight

Company: The Clare

Location: Chicago, IL

Posted Oct 15, 2025

Current nursing license valid in Illinois. Responds immediately to all crisis and/or calls for assistance. Administers medications and treatments and maintains…

Inside Support Supervisor

Company: TMII Enterprises, LLC

Location: United States

Posted Oct 15, 2025

Strong coaching skills—you know how to break down calls, give actionable feedback, and inspire reps to improve.

Property Accountant

Company: GRE Management

Location: Seattle, WA

Posted Oct 15, 2025

1-3 years’ experience in related field. Work requires telephone and computer use. Oversees assigned portfolio cash maintenance and prepares monthly bank…

HVAC Service Technician

Company: Mauzy Cooling, Heating, Plumbing & Electrical

Location: San Diego, CA

Posted Oct 15, 2025

Maintain accurate records of work performed and materials used during service calls. Troubleshoot and diagnose issues using various tools and diagnostic…

Senior Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Customer Service Representative

Company: Concentric LLC

Location: Tempe, AZ

Posted Oct 15, 2025

Answer incoming calls from customers, vendors, and the general public and provide requested information in a professional and friendly manner.

Temp Claims Data Analyst

Company: Adams & Martin Group

Location: Los Angeles, CA

Posted Oct 15, 2025

Develop and maintain advanced Excel formulas, pivot tables, and reporting tools to support accurate data analysis. Hours: 7-hour day (flexible start time).

Strategic Events Marketing Manager

Company: Samsara

Location: Los Angeles, CA

Posted Oct 15, 2025

Your work will play a key role in driving engagement and programming that align with Samsara's business objectives and brand excellence.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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