Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Security Officer

Company: Guardian Security Services, Inc.

Location: Lake Forest Park, WA

Posted Oct 15, 2025

\* Must have a current valid WA, state driver's license with clean driving (DMV) record. \* Must have a valid state security officer license OR ability to…

Part-Time Shipping and Retail Associate

Company: FedEx Office

Location: San Diego, CA

Posted Oct 15, 2025

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for…

Graphic Designer / Production Artist

Company: Taylor Sign And Design, Inc.

Location: Jacksonville, FL

Posted Oct 15, 2025

Answering phones, transferring phone calls, taking messages, customer service. Candidate will need to be a self-starter, comfortable with asking questions and…

Program Manager 1 - Technology (Hybrid - Seattle)

Company: Nordstrom

Location: Seattle, WA

Posted Oct 15, 2025

Bachelor's degree in Communications, Business Administration, Computer Science, or related field preferred. Design, develop, and maintain SharePoint sites for…

Customer Enrollment Representative

Company: Platform Enterprises

Location: Seattle, WA

Posted Oct 15, 2025

Conduct presentations of products and services directly to customers, within an assigned territory, that are tailored to each of their needs.

Director of Brand & Creative Strategy

Company: PMG

Location: Dallas, TX

Posted Oct 15, 2025

8+ years of experience in strategy or a related discipline, with a bachelor's degree or equivalent work experience.

Commercial Plumber

Company: LMS Electric

Location: Montrose, CA

Posted Oct 15, 2025

Utilize power tools and hand tools effectively for various plumbing tasks. Read blueprints and schematics to determine layout and installation requirements.

DME Customer Service Representative

Company: Integra Healthcare Equipment

Location: Elmhurst, IL

Posted Oct 15, 2025

Interacts with customers via telephone and email to provide support and information on rental/sales transactions, and logistics process.

Data Scientist

Company: BMO US

Location: Chicago, IL

Posted Oct 15, 2025

Design, develop, and implement innovative data science models to support marketing initiatives such as customer lifetime value (CLTV) prediction, customer…

Plumber

Company: Children’s Hospital of Philadelphia

Location: Philadelphia, PA

Posted Oct 15, 2025

Is responsible for preventative maintenance inspection, troubleshooting, repairing, installation, and commissioning of all plumbing equipment and components…

Jr. Presentation Designer (Hybrid)

Company: RR Donnelley

Location: Phoenix, AZ

Posted Oct 15, 2025

Excellent design sense and awareness of current design trends. Ability to make independent decisions and use problem-solving skills.

Security

Company: Timothy O'Toole's Pub Chicago

Location: Chicago, IL

Posted Oct 15, 2025

Checking Identification of guests coming into the premises. Provide excellent customer service by assisting visitors and addressing their inquiries or concerns.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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