Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Sales Support Representative

Company: MetroNorth Strategies

Location: New Rochelle, NY

Posted Oct 15, 2025

Tech-savvy with a knack for learning new systems and tools. Drive product sales through consultative conversations, upselling, and cross-selling.

Digital Marketing Specialist (Automotive Advertising)

Company: Paxton Marketing

Location: Fernandina Beach, FL

Posted Oct 15, 2025

*Bachelor’s degree in Marketing, Advertising, Communications, or a related field is required.*. Collaborate with our creative and account teams to align…

Pro Sales Associate - Philadelphia

Company: Behr Paint Company

Location: Philadelphia, PA

Posted Oct 15, 2025

When an outside rep sends a contractor to you for paint, you will roll out the red carpet by collaborating with them to get exactly the right products for their…

Sr. Staff Accountant

Company: Sila Services

Location: King of Prussia, PA

Posted Oct 15, 2025

Assist with P&L review calls to ensure critical insights are being provided to operational leadership in a timely manner and assist with investigating any…

Business Development Manager

Company: Level Construction

Location: Houston, TX

Posted Oct 15, 2025

*Bachelor’s degree* in Marketing, Business Administration, Sales, or related field. Collaborate with internal teams to develop and execute effective sales…

Electrician (Apartment Units) Mechanic and Helpers - Min. 1 YEAR EXPERIENCE REQ.

Company: Summit Electric Construction, Inc.

Location: Warminster, PA

Posted Oct 15, 2025

_*Summit Electric Construction – winner of the The Inquirer “Top Work Places 2023” !*_ *Seeking Electrical Mechanic for our Multi-Family Division, working in…

Electrician Journeyman - 90398713 - Los Angeles, CA

Company: Amtrak

Location: Los Angeles, CA

Posted Oct 15, 2025

Experience in electrical repairs, and testing advanced electrical/electronic systems and reading, drafting, and interpreting circuit diagrams, schematics, and…

Jr Staff Accountant

Company: Ziglift Material Handling

Location: Santa Fe Springs, CA

Posted Oct 15, 2025

Have the ability to develop and nurture business relationships with internal and external customers. This key role will be responsible for all Accounts…

Plumbing Maintenance Technician

Company: Gene Johnson Plumbing & Heating

Location: SeaTac, WA

Posted Oct 15, 2025

Valid driver's license with satisfactory driving record. Ability to diagnose and recognize plumbing code errors, along with determining corrective and…

Unarmed Security Guard

Company: CPI Security Solutions

Location: Seattle, WA

Posted Oct 15, 2025

Maintain a visible and accessible presence among customers and employees to create a sense of security to deter potential problems and to answer questions.

Email Campaign Manager - Cannabis Marketing Experience REQUIRED - Onsite (NOT remote)

Company: Hemper Co

Location: Las Vegas, NV

Posted Oct 15, 2025

The Email Marketing Manager will own Hemper’s end-to-end email marketing strategy—from ideation to execution and performance analysis.

IT Architect Specialist (Salesforce)

Company: FIS Global

Location: Jacksonville, FL

Posted Oct 15, 2025

Provide technical leadership to developers, admins, and integration teams, ensuring best practices in design and delivery.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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