Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Business Analyst I

Company: Travis County

Location: Austin, TX

Posted Oct 15, 2025

May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

HVAC Sales Technician

Company: Chud Cooling & Heating

Location: Abington, PA

Posted Oct 15, 2025

Build lasting relationships with residential and light commercial clients. Provide *honest recommendations and solutions* that will benefit the customer,…

Senior Accountant

Company: The Gladwyne Montessori School

Location: Gladwyne, PA

Posted Oct 15, 2025

O Recording of cash receipts. The Senior Accountant supports the delivery of services provided by the Business Office including accounting, finance, budgeting,…

Data Analyst, Digital Transformation

Company: Acrisure Innovation

Location: Austin, TX

Posted Oct 15, 2025

As a Data Analyst you will be partnering with a cross-functional team to deliver insightful analysis and strategic recommendations to both technical and non-…

Plumbing Service/Install Technician

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Oct 15, 2025

NYC natural gas certification (Preferred). Clean driving record & ability to pass a pre-employment physical. ✅ *Company phone, uniforms, and advanced tools*.

Customer Service Associate (Farmers Branch, Texas)

Company: Rocket Mortgage

Location: Farmers Branch, TX

Posted Oct 15, 2025

Answer 40-50 inbound and outbound calls daily using our dialer system. The Company provides reasonable accommodations to qualified individuals with disabilities…

Dump Truck Driver

Company: Benjamin Asphalt Inc

Location: Carnation, WA

Posted Oct 15, 2025

5 + years of CDL driving experience (load and off-load paving equipment on a tilt-deck trailer). 401K matching retirement fund after (1) year.

Executive Chef - Guard and Grace Houston

Company: Guard and Grace Houston

Location: Houston, TX

Posted Oct 15, 2025

Have a vast knowledge of a variety of cuisines and cooking techniques, as well as passion for delivering an exceptional guest dining experience.

Client Service Representative

Company: Tailored Management

Location: Chandler, AZ

Posted Oct 15, 2025

The role involves guiding participants through account management, executing financial transactions, and ensuring accuracy in processing.

Customer Service Representative (CSR)

Company: Confidential

Location: Campbell, CA

Posted Oct 15, 2025

This role is ideal for someone who enjoys working directly with customers, thrives in a fast-paced environment, and is eager to play a key role in supporting…

HVAC Service Technician

Company: Reliable Energy Management, Inc.

Location: Paramount, CA

Posted Oct 15, 2025

Valid California driver’s license. As an HVAC technician, you will be responsible for diagnosing, installing, maintaining, and repairing air quality systems to…

Lead Carpenter

Company: Foos Construction, Inc.

Location: Wilmington, DE

Posted Oct 15, 2025

Lifting up to 50 pounds on your own. An excellent understanding of carpentry techniques and methods of installation and construction, as well as a strong work…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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