Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Public Notary Customer Service Rep (HYBRID)

Company: SkySource Solutions Inc.

Location: Henderson, NV

Posted Oct 15, 2025

As a *Digital Estate Planning & Notary Success Agent*, you will provide exceptional support to our members through inbound calls, emails, and live chats.

Sales Associate

Company: XTRA Lease - A Berkshire Hathaway Company

Location: Chicago, IL

Posted Oct 15, 2025

Managing customer payments including helping with credit and collections. Tracking customer leads and other data using a sales contact system.

Legal Customer Service Representative

Company: Law Offices of Robert S. Gitmeid & Associates

Location: New York, NY

Posted Oct 15, 2025

Must be computer literate: Ability to easily learn the Firm’s case management software. This person will be responsible for working with both clients and…

Software Engineer, Real Time

Company: OpenAI

Location: Seattle, WA

Posted Oct 15, 2025

Accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems. For unincorporated Los Angeles County workers: we…

HVAC Service Technician

Company: Boyle Energy

Location: Havertown, PA

Posted Oct 15, 2025

EPA Certification & valid driver’s license required. Handle service calls and maintenance visits for residential customers. What We’re Looking For.

Cloud Solutions Architect

Company: Hyve Managed Hosting

Location: Austin, TX

Posted Oct 15, 2025

Hands-on knowledge of virtualization and infrastructure platforms (e.g. VMware, Redhat, storage technologies, network design) as well as public cloud provider(s…

Staff Accountant

Company: Portfolio

Location: La Mesa, CA

Posted Oct 15, 2025

Create invoices (via import and manual) for all incoming contracts received. Ability to grasp objects such as a telephone or computer mouse, finger dexterity to…

Intake Coordinator I

Company: Northwestern Medicine

Location: Chicago, IL

Posted Oct 15, 2025

Triages incoming and initiates outgoing phone calls. We consider this on a case-by-case basis and follow all state and federal guidelines.

HVAC Technician Chiller Experience

Company: Talent Solutions Group

Location: San Antonio, TX

Posted Oct 15, 2025

Technical expertise in troubleshooting and repairing commercial HVAC systems, including controls, electrical, and mechanical components.

Residential Plumber

Company: Pure Plumbing, LLC

Location: Las Vegas, NV

Posted Oct 15, 2025

Have and maintain a clean driving record. Participate in training allowing you to grow and develop as a professional. Pex or Wirsbo installation experience.

House Cleaner

Company: The North Warehouse

Location: Philadelphia, PA

Posted Oct 15, 2025

Maintain cleanliness in all areas of the home, including kitchens, bathrooms, living rooms, and bedrooms. Proven experience in residential cleaning or custodial…

Estimator-Plumbing & HVAC

Company: BLACK HORSE PLUMBING HEATING & AIR

Location: Blackwood, NJ

Posted Oct 15, 2025

Experience in the field a minimum of 5 years. Ensure projects are feasible for a customer given budget, profitable for the contractor and affordable for the…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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