Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Graphic Designer

Company: BD

Location: Tempe, AZ

Posted Oct 15, 2025

Familiarity with Figma or other collaborative design tools. Bachelor’s degree preferred with a focus in Graphic Design, Visual Arts, or related field;…

Carpenter

Company: JE Dunn

Location: Austin, TX

Posted Oct 15, 2025

Knowledge of all carpentry hand tools, use and own all required hand tools and pouches. Working knowledge of all concrete tools and carpentry hand tools.

Embedded Software Dev Engineer, Kuiper CT SW Team

Company: Amazon Kuiper Manufacturing Enterprises LLC

Location: Redmond, WA

Posted Oct 15, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

Sales Advisor

Company: LUV Car Wash

Location: Frazer, PA

Posted Oct 15, 2025

Establish, develop, and maintain positive business and customer relationships. Achieve agreed upon sales targets and outcomes within schedule.

Microsoft Security Operations Center (SOC) Analyst

Company: Pivotal Consulting

Location: Seattle, WA

Posted Oct 15, 2025

Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience. Seattle, WA (Contract W2 Hourly, Hybrid).

Staff Pharmacist- PRN

Company: Victory Medical

Location: Austin, TX

Posted Oct 15, 2025

Ability to communicate technical information to non-technical personnel. Must be sterile certified or willing to become sterile certified.

Customer Care Associate

Company: Cotality

Location: Dallas, TX

Posted Oct 15, 2025

Identif y customers’ needs, research using various systems ( sometimes up to 10 different portal s) , utilize tools to interpret and analyze data , to p rovide…

Customer Care, Senior Associate

Company: Cotality

Location: Dallas, TX

Posted Oct 15, 2025

Successfully manage inbound tax inquiries escalated from Tier 1 customer care agents on behalf of a Cotality client regarding mortgage escrow and tax questions,…

Customer Care Associate

Company: Cotality

Location: Austin, TX

Posted Oct 15, 2025

Identif y customers’ needs, research using various systems ( sometimes up to 10 different portal s) , utilize tools to interpret and analyze data , to p rovide…

Repair Specialist for Sewers and Drains

Company: ARS-Rescue Rooter

Location: Cypress, TX

Posted Oct 15, 2025

Valid driver’s license with clean driving record. Warm leads — follow-up on plumbing-related service calls. This is a consultative role that combines technical…

Executive Chef - Chart House

Company: Chart House

Location: Las Vegas, NV

Posted Oct 15, 2025

Knowledge of cash registers and other front of the house equipment. Must be able to communicate effectively with guests, employees, and members of management in…

Pharmacist

Company: OnePoint Patient Care

Location: Tempe, AZ

Posted Oct 15, 2025

Conduct and evaluate medication profiles/histories, assess compliance and suggest modifications in order tooptimize medication regimens using sound clinical…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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