Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

District Leader, FS (Division 07 Region 37 District 02)

Company: CVS Health

Location: Austin, TX

Posted Oct 15, 2025

Responsible for implementation of new programs in both front store and pharmacy. Ensures compliance with federal, state and local laws and regulations…

Armed Security (Part-time)

Company: Cascadia Global Security

Location: San Antonio, TX

Posted Oct 15, 2025

Free of tickets, accidents, or marks against your driver's license. All applicants must be over 21 years old, possess a valid Driver's License, and be able to…

Inpatient Pharmacist I

Company: Baylor Scott & White Health

Location: Round Rock, TX

Posted Oct 15, 2025

Assesses prescribers medication orders with respect to the overall patient therapy to evaluate: known allergies; rational therapy/contraindications; reasonable…

Applied Scientist, Perfect Order Experience (POE) AI

Company: Amazon Stores

Location: Seattle, WA

Posted Oct 15, 2025

Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning.

Sr. Embedded SDE, Kuiper Customer Terminal Software Team

Company: Amazon Kuiper Manufacturing Enterprises LLC

Location: Redmond, WA

Posted Oct 15, 2025

We are looking for an embedded Software Development Engineer to own, design and develop Customer Terminal system software for Project Kuiper, using embedded…

Associate Creative Director, Ring Retail & Marketing

Company: Amazon.com Services LLC

Location: Hawthorne, CA

Posted Oct 15, 2025

Experience partnering with technical partners for design implementation. Los Angeles County applicants: Job duties for this position include: work safely and…

Unarmed Security Officer - Full Time

Company: Prosegur

Location: San Diego, CA

Posted Oct 15, 2025

Provide assistance to customers, employees, and visitors in a courteous and professional manner. Must have a valid CA Guard Card.

Executive Chef - Knickerbocker Hotel

Company: Charlie Palmer Collective

Location: New York, NY

Posted Oct 15, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Sr. Applied Scientist, SCOT RL

Company: Amazon Stores

Location: New York, NY

Posted Oct 15, 2025

Design, implement, and evaluate innovative models, agents, and software prototypes. Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet,…

ELM Project Manager, DBX (Design and Building Excellence), DBX (Design and Building Excellence)

Company: Amazon Stores

Location: Austin, TX

Posted Oct 15, 2025

5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience.

Bilingual CoBrand Customer Support Associate

Company: Sunbit

Location: Las Vegas, NV

Posted Oct 15, 2025

You will also be responsible for taking payments, answering basic questions about the brands and the card value proposition, and ensuring a seamless customer…

Inpatient Pharmacist I

Company: Baylor Scott & White Health

Location: Round Rock, TX

Posted Oct 15, 2025

Assesses prescribers medication orders with respect to the overall patient therapy to evaluate: known allergies; rational therapy/contraindications; reasonable…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages