Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

On-Site Customer Service Representative (Part-time, Flagstaff, AZ)

Company: ODP Business Solutions

Location: Phoenix, AZ

Posted Oct 15, 2025

Deliver on-site customer service, acting as the primary representative for ODP Business Solutions products and services.

Customer Support Representative

Company: OSF Communications

Location: San Jose, CA

Posted Oct 15, 2025

This is a full-time, entry-level opportunity built for candidates eager to grow in sales, telecommunications, and customer service while helping customers stay…

Paint Specialist- Experienced Customer Service Representative (2 years)

Company: Clement's Paint and Decorating

Location: Austin, TX

Posted Oct 15, 2025

Start a new career with us and create your own niche within our organization.*. Looking for an experienced customer service representative to assist customers…

Principal Visual Designer

Company: Microsoft

Location: Redmond, WA

Posted Oct 15, 2025

Drive collaboration between brand, product, and engineering, connecting the dots from brand principles to design system to engineering implementation for a…

Customer Service Representative

Company: GEICO

Location: Richardson, TX

Posted Oct 15, 2025

Active Personal Lines or P&C license (preferred). You’ll have access to industry leading training, certification assistance, career mentorship and coaching with…

Customer Enrolment Associate

Company: OSF Communications

Location: Santa Clara, CA

Posted Oct 15, 2025

This full-time, entry-level role is designed for motivated individuals who want to build a career in sales, customer service, and account management while…

Customer Service Rep I

Company: Porcelanosa USA

Location: Dallas, TX

Posted Oct 15, 2025

Answer and manage phone calls on a timely basis. Route any relevant incoming mail, faxes or other correspondence to the appropriate destination point within the…

Personal Lines Sales Advisor

Company: Univest Financial Corporation

Location: Lansdale, PA

Posted Oct 15, 2025

Current property and casualty license in Pennsylvania with a minimum of 3 years of sales experience. Seek to educate prospects and clients on the value of a…

Service Plumber

Company: Express Employment

Location: Phoenix, AZ

Posted Oct 15, 2025

Valid plumbing and/or pipefitting license or certification. Cutting, bending, and threading pipes using appropriate tools and techniques.

Graphic Designer (Full time)

Company: Deerfield Park District

Location: Deerfield, IL

Posted Oct 15, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field, or equivalent experience. Create branded marketing materials such as flyers,…

Elite Security Guard - Los Angeles

Company: AEGIS Security & Investigations, Inc.

Location: Los Angeles, CA

Posted Oct 15, 2025

Investigating disturbances and answering alarms. Patrolling the work site on foot up to the full duration of the shift or as otherwise instructed to prevent and…

Software Engineer III, Google Cloud Web3

Company: Google

Location: Sunnyvale, CA

Posted Oct 15, 2025

We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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