Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Software Engineer, Full-Stack

Company: Grammarly, Inc.

Location: Seattle, WA

Posted Oct 14, 2025

Build and support production services with high call rates on the Back-End and develop rich user interfaces on the Front-End. 401(k) and RRSP matching.

Thai Chef / Thai Specialty cook

Company: KHAO SAN LLC

Location: Issaquah, WA

Posted Oct 14, 2025

Collaborate with the culinary team to develop and refine menu items that highlight seasonal ingredients. Maintain high standards of food safety and hygiene…

Laborer

Company: American Water

Location: Rosemead, CA

Posted Oct 14, 2025

Shovels, jackhammer, picks, digging bar, cement power saw, clay spade, wrenches, hand tools and power tools necessary to complete the job.

Bank Reconciliation (Accountant)

Company: King County

Location: Seattle, WA

Posted Oct 14, 2025

Intermediate level of technology proficiency using MS Office Productivity tools in your daily work; Experience with SharePoint, MS Teams and other collaborative…

Customer Support Clerk

Company: Total Military Management

Location: Jacksonville, FL

Posted Oct 14, 2025

This role involves conducting pre-move and delivery calls, communicating with local agents, assisting with claims and debris removal requests, and accurately…

THECB - Cybersecurity Analyst II

Company: TEXAS HIGHER EDUCATION COORDINATING BOARD

Location: Austin, TX

Posted Oct 14, 2025

Bachelor’s degree from an accredited college or university in computer science, cybersecurity or related field. Performs vulnerability scanning, and analysis.

Part Time Store Associate

Company: FedEx Office

Location: Encinitas, CA

Posted Oct 14, 2025

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for…

Commercial Installer – Millwork & Trim Carpentry

Company: Toolkit Services

Location: Seattle, WA

Posted Oct 14, 2025

Hand tools are defined as tools typically carried in one’s tool belt and/or small toolbox (including a cordless drill). Must have and maintain hand tools.

Machine Operator - 1st & 2nd Shift Openings

Company: JX Advanced Metals USA, Inc.

Location: Chandler, AZ

Posted Oct 14, 2025

Utilizes abrasives, sanders, grinders and other hand tools to deburr and finish product to customer specifications. High School diploma or GED equivalent.

Director, Marketing

Company: SLC Homebuilding, LLC

Location: Plano, TX

Posted Oct 14, 2025

Digital Marketing Expertise: Advanced knowledge of CRM systems, social media platforms, and digital marketing tools.

Sales Associate

Company: Drive Casa, LLC

Location: Dallas, TX

Posted Oct 14, 2025

Use other platforms to pursue leads such as email, social media and phone calls. Valid Driver's License and good driving record.

Clinical Operations Pharmacist

Company: MedImpact Healthcare Systems

Location: San Diego, CA

Posted Oct 14, 2025

The role is an integral part of designing, developing, and driving the clinical components of their assigned account team’s strategic and financial goals.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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