Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Sales Associate

Company: Club Car Wash

Location: Austin, TX

Posted Oct 14, 2025

Bring a welcoming, positive attitude for our customers & team members. Having a sense of urgency while maintaining a friendly & courteous attitude.

T-3 Janitor

Company: Austin Task, Inc.

Location: Austin, TX

Posted Oct 14, 2025

✓ Clean driving record may be required. ✓ Operates tools and equipment used in janitorial work and overall sanitation including heavy industrial cleaning…

Licensed Journeyman Plumber

Company: Cardinal Heating & Air

Location: Kirkland, WA

Posted Oct 14, 2025

Ensure work meets all local, state, and federal plumbing codes. Maintain tools and equipment in good working condition.

Entry Level AT&T Assistant

Company: OTS Firm

Location: San Diego, CA

Posted Oct 14, 2025

Build relations with each business owner and customer by asking questions and understanding how to create a best-in-class experience.

Software Lead Architect – Data Architect

Company: Atvantiq Network

Location: Plano, TX

Posted Oct 14, 2025

We are seeking a highly experienced and strategic *Software Lead Architect* to work closely with customers and internal stakeholders to define, design, and…

AT&T Customer Experience Representative

Company: SDTS Service

Location: El Cajon, CA

Posted Oct 14, 2025

Previous experience as a Customer Service Representative, in sales, or a related field. The AT&T Customer Experience Representative will start with our company…

AT&T Client Support Representative

Company: Confidential

Location: North Hollywood, CA

Posted Oct 14, 2025

Reliable transportation to and from the office and field appointments. Represent a leading name in telecommunications while managing client relationships in…

Sous Chef

Company: Embassy Suites by Hilton San Antonio Landmark

Location: San Antonio, TX

Posted Oct 14, 2025

Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly.

AT&T Client Service Associate

Company: OTS Empire, inc

Location: La Mesa, CA

Posted Oct 14, 2025

Prior experience in sales, customer service, retail, hospitality, leadership or a related field is a plus. Educate customers on the value of AT&T’s advanced…

Plumber

Company: FRM PLUMBING & MAINTENANCE

Location: Arcadia, CA

Posted Oct 14, 2025

Valid commercial driver's license for transportation of materials and equipment to job sites. Strong mechanical knowledge to troubleshoot and repair plumbing…

PMO Manager

Company: Confidential

Location: Pflugerville, TX

Posted Oct 14, 2025

*Bachelor’s degree* in Business Administration, Project Management, Engineering, or a related field (required). Cost-benefit analysis and resource optimization.

Sales Associate

Company: Club Car Wash

Location: Bee Cave, TX

Posted Oct 14, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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