Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Security Officers $20/hr -Special Event Security

Company: North America Security & Select Services

Location: Houston, TX

Posted Oct 14, 2025

Must have a valid driver’s license. Must have a valid level II Texas security license. Ensure the safety of all personnel and visitors.

Client Services Assistant

Company: Sales And Acquisitions San Diego

Location: Miramar, CA

Posted Oct 14, 2025

Our Client Services Assistant serves as the primary point of contact for customers, building relationships, driving sales, and ensuring they are satisfied with…

Registered Nurse- (7a-7p)

Company: Vivo Healthcare Normandy

Location: Jacksonville, FL

Posted Oct 14, 2025

Must possess a current, unencumbered, active license to practice as a Licensed Nurse in this state. Ensure that direct nursing care be provided by a licensed…

Customer Service Representative - Publication Support

Company: LPi

Location: Henderson, NV

Posted Oct 14, 2025

Conduct welcome calls to new customers, explaining services and verifying details. Experience with technical troubleshooting (internet issues, file uploads, etc…

Plumbing Service Technician

Company: ProSkill Heating and Air

Location: Phoenix, AZ

Posted Oct 14, 2025

Valid driver’s license and clean driving record. Perform service calls for leaks, clogs, fixture repairs, water heaters, softeners, and more.

Customer Service Representative

Company: Gentle Dental

Location: Chula Vista, CA

Posted Oct 14, 2025

A minimum of 1 to 2 years front office experience in a medical environment. At Gentle Dental, our Customer Service Representative manage patients full cycle…

Field Technician (Mechanic)(Pump, Power & HVAC)

Company: EquipmentShare

Location: Austin, TX

Posted Oct 14, 2025

Valid driver's license with acceptable driving record. As a field technician, you'll use our tech to create, assign, and monitor work orders, track machine…

OTR Truck Driver

Company: STS Express Inc

Location: Van Nuys, CA

Posted Oct 14, 2025

Disclaimer:* This position is offered under *1099 independent contractor status*. The ideal candidate will have strong experience with flatbed equipment,…

Welder - Day

Company: NATIONAL PRODUCTS INC

Location: Seattle, WA

Posted Oct 14, 2025

High school diploma or equivalent required(welding certification preferred). Additional paid parental leave beyond state/federal offerings.

AT&T Sales Associate

Company: Warren

Location: Sunnyvale, CA

Posted Oct 14, 2025

Receive extensive knowledge from our Senior Sales Managers to learn how to lead a team that will take on new approaches to campaigns, and that will develop the…

HVAC Supervisor

Company: Core Values Talent

Location: Queens, NY

Posted Oct 14, 2025

Must have a valid driver’s license and a clean driving record. NYC refrigeration license preferred (or ability to obtain). Medical, Dental, and Vision coverage.

EUC Project Manager

Company: Compucom Staffing

Location: Santa Clara, CA

Posted Oct 14, 2025

Lead and develop project methodologies including Agile, Waterfall, Kanban, and Lean. Excellent communication and presentation abilities, capable of engaging…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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