Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Part Time Security Officers Needed For Special Operations- Must Have Current Guard Card $18 to $20 an hour

Company: GuardTexas

Location: Austin, TX

Posted Oct 14, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Houston, TX

Posted Oct 14, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Client Relations Associate

Company: NSI Telecommunications, Inc.

Location: Cedar Park, TX

Posted Oct 14, 2025

0-3 years of experience in sales, customer service, retail, or a related field. Track sales metrics and KPIs to identify trends or room for improvement, and…

Sales Representative

Company: Visionary Concepts Inc.

Location: San Jose, CA

Posted Oct 14, 2025

In this role, you’ll represent respected *Fortune 500 brands*, develop professional *sales* techniques, and gain experience that can lead to long-term career…

Field Service Technician - Electrical

Company: Elevation Proving Grounds

Location: Seattle, WA

Posted Oct 14, 2025

Technical certification or experience in electrical engineering. 2+ years in field technician role in EV charging, solar, BESS or related industry.

Generator Technician

Company: Power Plus

Location: Seattle, WA

Posted Oct 14, 2025

Mechanical and electrical aptitude, with experience in mechanical and electrical fields, particularly with diesel generators.

Overnight Area Mobile Patrol Officer $24

Company: Securitas

Location: Auburn, WA

Posted Oct 14, 2025

The ideal candidate will be able to provide extraordinary customer service to our clients and their guests. Must be able to provide exceptional customer service…

Installer/Plumber

Company: Johnny On The Spot Plumbing, Heating, and Air

Location: Las Vegas, NV

Posted Oct 14, 2025

We're looking for candidates who possess excellent communication skills, a strong drive for customer service, and high integrity.

Journeyman Plumber

Company: Sunny Service

Location: Hurst, TX

Posted Oct 14, 2025

CERTIFICATIONS/LICENSES – Possess a valid driver's license, Journeyman Plumber License. This position will inspect, diagnose, and repair or replace plumbing…

Construction Project Manager (San Diego, CA)

Company: Landmark Construction

Location: San Diego, CA

Posted Oct 14, 2025

Is the emergency telephone contact (along with the field manager). Bachelor’s degree (B.A.) from four-year College or university in construction, construction…

Generator Technician

Company: Power Plus

Location: Tacoma, WA

Posted Oct 14, 2025

Mechanical and electrical aptitude, with experience in mechanical and electrical fields, particularly with diesel generators.

Plumber- Backflow & Pipe Systems

Company: Summit Fire Protection

Location: Milton, WA

Posted Oct 14, 2025

Strong mechanical and technical skills, with ability to use basic hand and power tools. Regular use of ladders, hand tools, and power tools.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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