Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Commercial Roofing Technician

Company: Marlin Construction, LLC

Location: Houston, TX

Posted Oct 14, 2025

Good workmanship of repairs and maintenance performed in the field. The ideal candidate will have expertise in various construction tasks and possess a strong…

Cloud Deployment Architect- Senior Manager

Company: PRICE WATERHOUSE COOPERS

Location: Jacksonville, FL

Posted Oct 14, 2025

Deploying cloud resources with infrastructure as code automation (e.g., AWS CloudFormation, Terraform, ARM, PowerShell, third-party tools like Chef, Puppet,…

AWS Migration Architect

Company: Key2Source INC

Location: San Antonio, TX

Posted Oct 14, 2025

Design and architect AWS cloud solutions aligned with business and technical requirements. Provide technical leadership and mentorship to junior database…

Luxury Part Time Stylist/Sales Associate - Macy's, Valley Fair

Company: RODD & GUNN - NEW ZEALAND

Location: Santa Clara, CA

Posted Oct 14, 2025

Adhere to company security policies in relation to cash handling, backroom, and safe security. Great employee purchasing privileges and staff discount.

Supervisor - Telephone Office

Company: Mayo Clinic

Location: Jacksonville, FL

Posted Oct 14, 2025

Assists Manager in developing and maintaining a customer-focused and efficient work unit that supports code team deployment along with follow-up, telephone…

Customer Team Member

Company: Off Shore Management

Location: Fremont, CA

Posted Oct 14, 2025

The Customer Team Member position is an entry-level role with no prior experience required. Deliver excellent customer service by addressing concerns and…

IT BUSINESS ANALYST III

Company: Frost Bank

Location: San Antonio, TX

Posted Oct 14, 2025

Provide leadership, guidance, and training to staff, and assist in the cross-training of staff to develop growth opportunities while establishing backup for…

Electrical Manager

Company: Custom Mechanical Systems, LLC

Location: El Mirage, AZ

Posted Oct 14, 2025

Valid driver’s license (must be approved as an insurable driver by company’s insurance carrier). Oversee the maintenance and repair of electrical instruments…

Manual Lathe Machinist Operator

Company: Mac Hydraulics

Location: Brookhaven, PA

Posted Oct 14, 2025

Reverse-engineer components from samples (no drawings). Understand fits, tolerances, and measurement tools. 5+ years of hands-on experience with manual lathes (…

Customer Support Agent

Company: Educo Texas

Location: Austin, TX

Posted Oct 14, 2025

Sales Associate’s track leads, completed sales, and follow-up appointments using digital tools and logs. Customer Success Agents interact with prospective…

Project Manager

Company: CareView Communications, Inc.

Location: Lewisville, TX

Posted Oct 14, 2025

Schedule and conduct the project’s kickoff call, weekly clinical and technical implementation calls, and go-live. Strong working knowledge of Microsoft Office.

AT&T Customer Service Representative

Company: Off Shore Management

Location: San Jose, CA

Posted Oct 14, 2025

This entry-level, full-time opportunity is perfect for anyone ready to start a rewarding career in sales, customer service, and telecommunications while…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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