Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Customer Care Supervisor

Company: Sunbit

Location: Las Vegas, NV

Posted Oct 14, 2025

Help develop and implement new policies and optimize current processes. Coach agents to gain knowledge and skills for excellent Customer Service and Collections…

Security Professional - Unarmed Patrol Rounds

Company: Allied Universal

Location: Las Vegas, NV

Posted Oct 14, 2025

A valid driver's license will be required for driving positions only. Possess a valid or current Guard Card or license is preferred. Pay Rate: $19.00 / Hour.

Automation Controls Engineer

Company: AeroSpec Inc

Location: Chandler, AZ

Posted Oct 14, 2025

Education - Bachelor’s degree in Engineering (B.S.E.) with a focus in Controls, Computer Control Systems, Mechatronics, Automation, Electrical Engineering, or a…

Facilities Access & Day Porter Assistant

Company: System One

Location: Bellevue, WA

Posted Oct 14, 2025

1–3 years of front desk or receptionist experience (high-volume environments preferred). Manage front desk operations, greet and assist visitors, and ensure…

Marketing Content Manager / Copywriter - Wallet, Payments, and Commerce

Company: Apple

Location: Cupertino, CA

Posted Oct 14, 2025

Write and expand messaging for mid- and lower-funnel channels across multiple channels and contexts Develop and maintain cohesive content strategies across…

On Call Security Professional - Distribution Center

Company: Allied Universal®

Location: Rancho Bernardo, CA

Posted Oct 14, 2025

Current driver’s license if driving a company- or customer-owned vehicle. Graduate of a Certified Public Safety Academy (military or civilian) or verified work…

Custodian - Roving Crew

Company: San José Unified School District

Location: San Jose, CA

Posted Oct 14, 2025

The impact you will have: As a Custodian, you will manage facility operations, including cleaning and maintenance, in an efficient and safe manner to meet…

On Call Security/Event Support

Company: Bellevue Convention Center Authority

Location: Bellevue, WA

Posted Oct 14, 2025

The ideal candidate will play a vital role in ensuring our guests' safety and security, as well as providing exemplary service when interacting with our…

Inbound Customer Service Representative (Bilingual Spanish)

Company: Eastridge Workforce Solutions

Location: Las Vegas, NV

Posted Oct 14, 2025

Answer inbound calls and respond to email inquiries with patience, clarity, and a service-first mindset. Certain clients require Eastridge to perform background…

Licensed Residential Plumber

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Oct 14, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3 years of plumbing experience (residential repair/retrofit).

Customer Service Specialist

Company: Trova Group

Location: Addison, IL

Posted Oct 14, 2025

Minimum 3 years of customer service and order processing experience within a manufacturing or engineering environment.

Unarmed Security Officer

Company: Inner Parish Security Corporation

Location: Jacksonville, FL

Posted Oct 14, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Documenting nightly operations and filing weekly reports.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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