Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Residential Construction Project Manager

Company: Highgate Builders Inc

Location: Northbrook, IL

Posted Oct 14, 2025

College degree is preferred, but not required, or equivalent in field experience. Collaborate with construction team on pre-construction tasks and project…

Service Technician

Company: Power Home Remodeling

Location: Humble, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Technical Business Analyst

Company: Carey Limousine LA, Inc.

Location: Los Angeles, CA

Posted Oct 14, 2025

Develop future-state process maps, technical documentation, and workflow diagrams to guide implementation. Facilitate workshops and design sessions to define…

Service Technician

Company: Power Home Remodeling

Location: Houston, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Service Technician

Company: Power Home Remodeling

Location: Pasadena, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Service Technician

Company: Power Home Remodeling

Location: Cypress, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Brand Representative

Company: Hometown Remodeling

Location: Woodland Hills, CA

Posted Oct 13, 2025

Interest in home improvement and construction industries. Generate leads through direct, face-to-face engagement with homeowners in targeted neighborhoods.

Graphic Designer

Company: FASTSIGNS #15801

Location: Garland, TX

Posted Oct 13, 2025

This may involve various levels of artistic creativity and will ultimately lead to the complete or modified design from customer drawings, files, or exact…

Plumber

Company: Delta Mechanical Inc

Location: Jacksonville, FL

Posted Oct 13, 2025

Technical/Trade school certification or equivalent experience in related field preferred. In some States this position requires a current plumber license of…

Sous Chef

Company: Virgil's BBQ

Location: Las Vegas, NV

Posted Oct 13, 2025

Provide training for all staff; assist in establishing and enforcing food specifications, portion control, recipes and sanitation; and control food and labor…

HVAC Technician

Company: Home Service Experts

Location: New York, NY

Posted Oct 13, 2025

*Have your own tools and reliable transport*. Unique marketing strategy for consistent service calls. *Have 5+ years of HVAC repair & installation experience (…

Cashier/Floor Worker

Company: City Thrift

Location: Jacksonville, FL

Posted Oct 13, 2025

Cash Register- Operate the cash register and receive payment from customers in cash or credit card, accurately count and provide change to customers as required…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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