Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Maintenance Plumbing Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Valid driver’s license with a clean driving record. Proven sales experience in home services, plumbing, or related field.

Lead Sewer Lining Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Valid driver’s license and reliable transportation. Operate and maintain various drain cleaning and lining equipment, including Picote, Hydro Jetter, and other…

Plumbing Excavation Lead

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Proficiency in operating plumbing tools and equipment (e.g., pipe wrenches, cutters, plungers). The goal is to efficiently install, repair, and maintain…

Specialist - Software Engineering

Company: LTIMindtree

Location: Dallas, TX

Posted Oct 13, 2025

Design develop test and deploy web applications using Java and Angular. Collaborate with product managers and UXUI designers to translate requirements into…

Attribution Analyst (Cortex Xpanse)

Company: Palo Alto Networks

Location: Santa Clara, CA

Posted Oct 13, 2025

Partner with sales and customer success to answer technical client questions and help explain and demonstrate the software's use cases to prospects/customers.

Senior Specialist - Package Implementation

Company: LTIMindtree

Location: Las Vegas, NV

Posted Oct 13, 2025

Understand the technical specification and develop featuresmodules using ApexVisualforce technology for salesforcecom based webmobile applications.

Sewer & Drain Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Valid driver’s license and clean driving record. Identify opportunities to convert service calls into leads (e.g., major sewer repairs or replacements).

Plumbing Service Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Valid driver’s license with a clean driving record. Proficiency with plumbing tools and equipment. Perform repairs and maintenance on plumbing systems in…

CNC Machinist

Company: Technical Glass Products

Location: Snoqualmie, WA

Posted Oct 13, 2025

Inspect own work and others using precision tools, digital calipers, metric measuring tape. 7+ years’ total experience in manufacturing environment with at…

IT Compliance Analyst

Company: Ryerson Inc

Location: Lisle, IL

Posted Oct 13, 2025

Must have a Bachelor’s of Science in Information Technology or related field. CISA certification or ability to take CISA highly preferred.

Plumber Installer

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, plungers, etc.). The goal is to repair, install, and maintain well-functioning…

HVAC Service Technician

Company: Kelso Building Services

Location: Las Vegas, NV

Posted Oct 13, 2025

Valid driver's license and ability to travel to job sites. High school diploma or equivalent; technical training or HVAC certification preferred.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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