Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Carpenter

Company: BAE Systems

Location: Jacksonville, FL

Posted Oct 13, 2025

Can repair in the field basic problems related to equipment being used. Our leave programs include paid time off, paid holidays, as well as other types of leave…

Entry Level Customer Service Specialist - Signage Industry

Company: Foxmark

Location: Katy, TX

Posted Oct 13, 2025

Answer customer calls and inquiries, providing information as required. Foxmark offers the full suite of services from creative design to final installation.

Customer Service Representative

Company: Horizon Oxygen and Medical Equipment Inc

Location: Plano, TX

Posted Oct 13, 2025

Answering high volume phone calls. Experience in the field is a plus but not required. Filing, scanning, faxing and other miscellaneous admin duties.

Jr. Sales Associate - San Antonio

Company: Burnett Specialists

Location: San Antonio, TX

Posted Oct 13, 2025

Provide safe and reliable vehicle with a valid driver’s license, clean driving record and current insurance. The ideal candidate will be hungry and driven, self…

Unarmed Security - Grave

Company: Platinum Security

Location: San Diego, CA

Posted Oct 13, 2025

Must have a *valid Driver’s License* (for golf cart use). Maintain a visible, professional security presence. 1 year of security experience (Required).

Bathroom Remodeling Installer

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Valid plumbing license or current apprenticeship status (apprenticeship sponsorship available). Read and interpret blueprints and technical drawings for…

Jr. Sales Associate - Austin

Company: Burnett Specialists

Location: Austin, TX

Posted Oct 13, 2025

Provide safe and reliable vehicle with a valid driver’s license, clean driving record and current insurance. The ideal candidate will have a "hunter" mentality…

Incident Response Analyst I

Company: Avis Budget Group

Location: Parsippany-Troy Hills, NJ

Posted Oct 13, 2025

Continuously develop technical skills, including scripting and automation (Python preferred), to enhance detection and response capabilities.

Janitor

Company: CCS Facility Services

Location: Las Vegas, NV

Posted Oct 13, 2025

CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to…

Commercial Custodian Part-Time

Company: Beacon Group

Location: Phoenix, AZ

Posted Oct 13, 2025

Candidate must have own transportation to/from work. Take steps necessary to protect all individuals until the situation is corrected.

Solution Manager (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: Mountain View, CA

Posted Oct 13, 2025

A network certification (e.g., CCNA/CCNP). Lead the comprehensive onboarding process for new customers, ensuring a smooth and efficient implementation of our…

Unarmed On call Security Officer

Company: Marksman Security LLC

Location: Las Vegas, NV

Posted Oct 13, 2025

Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position. Must have a Valid Nevada PILB.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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