Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Customer Service Representative 1

Company: LESLIES POOLMART INC

Location: Phoenix, AZ

Posted Oct 13, 2025

Previous experience in customer service or a related field or previous experience with pool care, products, and services preferred.

MARKETING & ENGAGEMENT MANAGER

Company: Bon Appetit

Location: Philadelphia, PA

Posted Oct 13, 2025

Manages guest communications inclusive of social media platforms, constant contact emails, bi-annual guest engagement surveys, and website updates.

RV Sales Associate

Company: CAMPERS INN INC

Location: Hatfield, PA

Posted Oct 13, 2025

Valid driver’s license and good driving record is required. Must be able to obtain State Sales License if required by state regulations.

Construction Delivery Driver/Yard Worker

Company: Prestige Concrete

Location: Poway, CA

Posted Oct 13, 2025

Valid Class C commercial driver's license with a clean driving record. We also perform complete site packages including demolition, grading, drainage,…

Field Service Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions

Company: Valet Living

Location: Jacksonville, FL

Posted Oct 13, 2025

Manage Contractors: Recruit, onboard, and supervise independent contractors to meet service expectations and quality standards.

Ecommerce Content Specialist

Company: SHEARER SUPPLY, LLC

Location: Farmers Branch, TX

Posted Oct 13, 2025

Comfortable with bulk product operations: CSV/XLSX templates, import/export tools, and data validation (VLOOKUP/XLOOKUP, PivotTables).

Google TV Retail Sales Specialist - PLEASE READ JOB DESCRIPTION

Company: Premium Retail Services

Location: Torrance, CA

Posted Oct 13, 2025

Partner with the store to identify sales opportunities. Focusing on delivering sales results and eclipsing expectations. Pay is $19/hr. *.

Sales Associate

Company: SOTEX ROOFING & CONSTRUCTION

Location: San Antonio, TX

Posted Oct 13, 2025

Handle cash transactions and maintain accurate cash handling procedures. Process transactions accurately using the cash register and point-of-sale (POS) systems…

Journeyman Plumber

Company: Texas AirZone

Location: Dallas, TX

Posted Oct 13, 2025

Valid driver’s license and clean driving record. Perform plumbing installation, maintenance, and repair for residential service calls and high-end new…

Housekeeper

Company: RC Management, Inc.

Location: San Antonio, TX

Posted Oct 13, 2025

Previous experience in housekeeping or custodial roles is preferred; hotel or hospitality experience is a plus.

Residential Service Electrician

Company: AA Service Co. Heating, Cooling, and Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Proficiency in using Service Titan or similar field management software a plus. Excellent problem-solving skills and the ability to diagnose technical issues…

Staff Pharmacist

Company: Guardian Pharmacy of Jacksonville

Location: Jacksonville, FL

Posted Oct 13, 2025

Accurately prepare medications for final dispensing to the patient, including filling, order entry, and packaging. Must have high volume dispensing experience*.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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