Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Commercial HVAC Refrigeration Service Technician

Company: RLP Mechanical

Location: Dallas, TX

Posted Oct 10, 2025

Valid Texas driver’s license with a clean driving record. Troubleshoot electrical and mechanical issues quickly and effectively.

Production Associate

Company: Linde Gas & Equipment Inc.

Location: Long Beach, CA

Posted Oct 10, 2025

Ability to problem solve and resolve issues promptly with a mechanical aptitude. 3+ years of general manufacturing or warehousing experience.

Security Officer - Bronx Mental Health Facility

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Retail Sales Representative I

Company: Brightstar Lottery

Location: Houston, TX

Posted Oct 10, 2025

Must have a valid driver’s license. Bachelor’s degree in business, marketing or related field a plus. The Retail Sales Rep I is responsible for driving sales…

Client Engagement Representative - VAPE INDUSTRY EXPERIENCE PREFERRED

Company: Mi-One Brands - SV / Mi-Pod / Wi-Pod / S6XTH Sense

Location: Phoenix, AZ

Posted Oct 10, 2025

Place outbound calls to existing B2B customers to gather feedback and assess satisfaction. This position focuses on making outbound calls, conducting customer…

Licensed Insurance Agent/Customer Service Representative

Company: You Choose Insurance LLC

Location: Port Orchard, WA

Posted Oct 10, 2025

Prefer candidate with agents license or experience working within an insurance agency, however willing to train. No need to make "cold calls".

Commercial HVAC/R Service Technician

Company: White Mechanical Inc.

Location: Encino, CA

Posted Oct 10, 2025

Company-issued truck, iPhone, iPad, and advanced tooling provided. Inspect, diagnose, and troubleshoot complex problems with HVAC/R equipment across all makes…

Security Officer - Brooklyn Area Nursing Home.

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Onsite Only! - SEO & Content Marketing Manager

Company: iCarCover

Location: La Mirada, CA

Posted Oct 10, 2025

Understanding of technical SEO fundamentals (site architecture, mobile optimization, schema markup, page speed). Job Types: Full-time, Contract.

HVAC Sales Associate

Company: Henick-Lane

Location: Long Island City, NY

Posted Oct 10, 2025

Conduct strategic cold calling and email campaigns to generate new business leads within our target markets. Engage with business contacts to understand their…

Executive Chef

Company: 1 Hotel Austin, L.L.C.

Location: Austin, TX

Posted Oct 10, 2025

Develop and manage the culinary and stewarding budget, hitting financial goals while keeping a positive cost management index.

IT Systems Analyst IV (AFCAT)

Company: Computer World Services

Location: San Antonio, TX

Posted Oct 10, 2025

Must be able to fund your travel up front and you will be reimbursed upon filing expense. Contractor shall obtain JFHQ-DODIN certification in assigned…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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