Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Pharmacist (Full-time) Closed Door Pharmacy

Company: Enexia Pharmacy Group

Location: Staten Island, NY

Posted Oct 10, 2025

The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Automotive Sales Consultant

Company: Red McCombs Hyundai

Location: San Antonio, TX

Posted Oct 10, 2025

Proficiency in sales support tools and software applications. Negotiate pricing and finalize sales transactions. Ability to negotiate and close sales deals.

Security Officer - ( Flex Officer )

Company: Prevail Security Services

Location: Houston, TX

Posted Oct 10, 2025

A valid driver's license and proximity to the 77449 area are required for this post. Proficiency in completing digital incident reports, basic knowledge of…

Banking Customer Service

Company: Interactive Resources Ir

Location: Jacksonville, FL

Posted Oct 10, 2025

This role involves answering inbound customer phone calls, addressing inquiries, and supporting operational improvements to exceed service levels.

GRAPHIC ARTIST NF3*

Company: Marine Corps Community Services

Location: San Diego, CA

Posted Oct 10, 2025

Associate degree in graphic design or related field or certificates from programs related to design or multimedia that incorporates graphic design, digital…

Data/Low Voltage Project Manager

Company: Swartley Bros. Engineers, Inc.

Location: Souderton, PA

Posted Oct 10, 2025

This position requires strong leadership skills to support and develop field technicians, manage subcontractors, and drive projects to successful completion…

Residential Service Electrician / Journeyman

Company: Innovative Lighting & Electric

Location: Scottsdale, AZ

Posted Oct 10, 2025

Must have a current and valid driver's license - Must be able to troubleshoot. _This individual will be responsible for commercial and residential service calls…

Senior Accountant

Company: FUJIIRYOKI INC

Location: California

Posted Oct 10, 2025

Work with Inside Sales team to ensure order entry accuracy and implement improvements to processes. Support and develop product costs and margin models.

Senior Data Analyst (Supply Chain)

Company: TERREPOWER (formerly BBB industries)

Location: Dallas, TX

Posted Oct 10, 2025

Stakeholder enablement: Translate technical findings for non-technical audiences; create quick ad-hoc SQL/BI views for DC managers and planners.

Sales Associate- Katy

Company: La-Z-Boy Furniture Galleries by Lebco Industries

Location: Houston, TX

Posted Oct 10, 2025

As a Sales Associate you will be responsible for driving sales through excellent customer service, product knowledge, and effective communication.

Sewer Jetting Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 10, 2025

Valid driver’s license with a clean driving record. Work on a variety of properties, including multi-family buildings, commercial sites, and residential homes.

Armed Security Guard - Retired Law Enforcement Officer - Staten Island

Company: Arrow Security

Location: Brooklyn, NY

Posted Oct 10, 2025

*Retired Law Enforcement Officer* status (local, state, or federal). Unrestricted *New York State Carry Permit* (must be current and valid).

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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