Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Las Vegas, NV

Posted Oct 10, 2025

Previous experience as an HVAC Technician or in a related field (2+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Dallas, TX

Posted Oct 10, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Tig Welder

Company: SF Tube Inc.

Location: Hayward, CA

Posted Oct 10, 2025

Use mechanical drawings and instruction to correctly setup weld. Process inspection, certification, and documentation. Execute proper welding for metal parts.

Residential Plumber

Company: Double M Plumbing LLC

Location: Balch Springs, TX

Posted Oct 10, 2025

Valid driver’s license with clean driving record. Perform residential plumbing service, repair, and installation calls (water heaters, fixtures, drains, etc.).

Retail Sales Associate PT - Beauty

Company: Bassett Salon Solutions

Location: San Diego, CA

Posted Oct 10, 2025

To be successful in this position you will be passionate about customer service, greeting and welcoming customers, driving sales goals, providing clients with…

HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: San Diego, CA

Posted Oct 10, 2025

Previous experience as an HVAC Technician or in a related field (1+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Porter Monday - Friday Part Time

Company: Eagle Promotions/Eagle Design Group

Location: Las Vegas, NV

Posted Oct 10, 2025

Stock and Maintain supply room. Perform minor repairs, touch up painting and patch work in walls. Notify managers concerning the need for major repairs or…

Senior HVAC Technician

Company: Ontario Refrigeration Service, Inc.

Location: Phoenix, AZ

Posted Oct 10, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Client Service Associate

Company: Weave Wealth Partners

Location: Houston, TX

Posted Oct 10, 2025

Maintain CRM data entry for all clients and prospects. Additional office management duties including supply ordering, filing, phone system technology.

Senior HVAC Technician

Company: Ontario Refrigeration Service, Inc.

Location: Los Angeles, CA

Posted Oct 10, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Yama Sushi Marketplace (KTOWN) - Experienced Sushi Chef

Company: EJL Entertainment

Location: Los Angeles, CA

Posted Oct 10, 2025

Sushi Chefs work closely with kitchen and front-of-house teams to ensure a seamless guest experience and support daily kitchen operations.

Senior HVAC Technician

Company: Ontario Refrigeration Service, Inc.

Location: San Diego, CA

Posted Oct 10, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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