Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

NetApp Emerging Talent - Entry Level Systems Software Engineer

Company: NetApp

Location: San Jose, CA

Posted Oct 09, 2025

Participate in all phases of the product development cycle: from definition and design to implementation, debugging, testing, and early customer support.

Retail Sales Specialist (Bilingual Spanish)

Company: SPECTRUM

Location: San Antonio, TX

Posted Oct 09, 2025

Proficiency in cash handling and accurate payment transactions. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective…

Experienced Sales/Leasing Consultant

Company: Village Green

Location: Oak Park, IL

Posted Oct 09, 2025

You will develop long-lasting relationships with our current residents and provide them with exceptional customer service.

Customer Service Representative

Company: Taylor Corporation

Location: Las Vegas, NV

Posted Oct 09, 2025

Knowledge of commonly-used concepts, practices, and procedures within the field of customer service such as estimating, order processing, order editing, outside…

Customer Service Representative

Company: Best Promotions, LLC

Location: Sunnyvale, TX

Posted Oct 09, 2025

Ability to present a professional response to the customer using both telephone and computer correspondence. Correspond with customers via telephone and e-mail…

Electrical Field Service Technician/Engineer - Up to 15K Sign-on Bonus based on Relevant Experience

Company: Linde

Location: East Chicago, IN

Posted Oct 09, 2025

Candidate must have experience with Electrical industrial maintenance as a field service engineer/representative/technician, electrician, power distribution…

Commercial HVAC Service Technician (Highest paying in industry)

Company: ITG

Location: Austin, TX

Posted Oct 09, 2025

Knowledge of methods, tools, and equipment used in the repair of air and water cooled, heating and air condition equipment in commercial and industrial…

Presentation Specialist, SR

Company: Robert Half

Location: New York, NY

Posted Oct 09, 2025

Able to troubleshoot more complex or advanced tasks equipment or software concerns on own. *Exercise independent judgment use established procedures standards…

Representative, Customer Service I

Company: Mclane Company, Inc.

Location: Houston, TX

Posted Oct 09, 2025

Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

Meta Marketing Professional

Company: 10x Dental Marketing

Location: Houston, TX

Posted Oct 09, 2025

The ideal candidate will possess a strong understanding of various marketing strategies and tools, with a focus on digital marketing, content creation, and…

Security Professional - Armed Transportation Center - Morning Shift

Company: Allied Universal

Location: Los Angeles, CA

Posted Oct 09, 2025

A valid driver's license will be required for driving positions only. Possess a valid armed guard card or license. Availability across various days and shifts.

Machine Operator

Company: Express Employment

Location: Carlstadt, NJ

Posted Oct 09, 2025

Large door manufacturer is looking for machine operators who will be responsible for machining the doors per the product/customer specification; hinges,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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