Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Registered Nurse-RN

Company: Healogics

Location: Seattle, WA

Posted Oct 09, 2025

Current RN license in the state of practice – to be maintained throughout the duration of employment in the position. Ability to stay calm in all situations.

Experiential Marketing Manager

Company: AREA15 Las Vegas, LLC.

Location: Las Vegas, NV

Posted Oct 09, 2025

Partner with content, social, and PR teams to spotlight successful events and client stories. This role sits at the intersection of sales, marketing, and guest…

Armed Security Officer Full Time All shifts $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Oct 09, 2025

2 years of security experience. Armed Security Officer Full Time All shifts $19.00/hr. These positions are for All shifts, all days of the week, including…

THECB - Data Analyst III (Funding Analyst)

Company: TEXAS HIGHER EDUCATION COORDINATING BOARD

Location: Austin, TX

Posted Oct 09, 2025

Master’s degree from an accredited college or university, in a related field, may substitute for one year of required work experience.

Security Officer Unarmed Patrol CRE

Company: Allied Universal®

Location: Bothell, WA

Posted Oct 09, 2025

A valid driver’s license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Retail Sales Associate

Company: FollowUS Global

Location: New York, NY

Posted Oct 09, 2025

At least 1 year of retail, customer service, or field sales experience preferred. In this hybrid role, you'll engage directly with walk-in customers in the…

CDL A Truck Driver

Company: US Foods, Inc.

Location: Everett, WA

Posted Oct 09, 2025

Valid U.S. driver’s license issued by the state of legal residence with proper endorsements if required. The Clearinghouse is a secure online database that…

Travel RN Pediatric Intensive Care Unit - PICU

Company: NURSES Etc STAFFING

Location: Houston, TX

Posted Oct 09, 2025

Active RN license in TX or compact state. Travel Registered Nurse Pediatric Intensive Care Unit - PICU | Houston, TX*. 2 years of recent PICU experience.

Accountant

Company: Visa

Location: Austin, TX

Posted Oct 09, 2025

The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such…

Retail Sales Associate - Flushing/Queens

Company: Wells Enterprises

Location: New York State

Posted Oct 09, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

Welder/Installation Technician

Company: Drake Truck Bodies, LLC

Location: Phoenix, AZ

Posted Oct 09, 2025

Valid driver’s license and reliable transportation. You’ll be MIG welding, installing and assembling of our diverse fleet components—ranging from service bodies…

Full-Time Pharmacist

Company: MediLink RxCare, LLC

Location: Voorhees, NJ

Posted Oct 09, 2025

Listening carefully to customers to interpret their needs and issues and become the patients’ trusted ally against health issues.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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