Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Electrician III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 09, 2025

Must have a current drivers license and safe driving record. Current electrical journeyman's license. Install and repair electrical systems, apparatus, and…

Sports Minded Marketing and Sales Associate

Company: Divine Acquisitions INC.

Location: San Diego, CA

Posted Oct 09, 2025

As a Sales Associate, you will play a key role in delivering exceptional customer service, driving sales, and fostering a positive experience for our clients.

Director, Customer Experience - Medicare Advantage

Company: Clover Health

Location: Houston, TX

Posted Oct 09, 2025

Leverage AI to optimize training design, develop realistic simulation-based learning and role-play experiences, and implement co-pilot tools that empower agents…

Sr Analyst, People Processes and Analytics

Company: Petco

Location: San Antonio, TX

Posted Oct 09, 2025

Help design and develop automated dashboards and reporting templates to connect insights to business decision-making and execution process.

Pharmacist - Mail order Pharmacy

Company: Sugar Land Pharmacy

Location: Sugar Land, TX

Posted Oct 09, 2025

This role supports our growing mail-order Pharmacy and requires active licensure in several jurisdictions to ensure compliance with state-specific regulations.

Customer Service Representative

Company: Material Sciences Corporation

Location: Elk Grove Village, IL

Posted Oct 09, 2025

Responsible for overall management of customer account from time of coil arrival through order shipment, including quotations, order entry, customer assistance,…

Retail Sales Associate

Company: Bob's Discount Furniture

Location: Manhattan, NY

Posted Oct 09, 2025

As a Retail Sales Associate - Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class…

Service Electrician

Company: George-McKenna Electrical

Location: Dallas, TX

Posted Oct 09, 2025

Install, maintain, and repair electrical wiring, equipment and fixtures. GME is an Electrical, Security, and Structured Cabling Contractor with the capability…

Staff Accountant II (Hybrid Schedule)

Company: Southern California Gas Co.

Location: Los Angeles, CA

Posted Oct 09, 2025

Requires a bachelor's degree, preferably in accounting, finance, economics, or a related business administration field, or equivalent experience.

Furniture Sales Associate

Company: CORT

Location: Carol Stream, IL

Posted Oct 09, 2025

Help us drive traffic to the Outlet through social media and networking. You're social media savvy, or have experience with marketing.

HVAC Mechanic III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Oct 09, 2025

Must have a current drivers license and safe driving record. Responds to after hour's calls needing immediate attention and to emergency situations.

Machine Operator/Warehouse worker

Company: Jobma

Location: San Jose, CA

Posted Oct 09, 2025

Receives resin from customer sites in resin tanks or on mobile equipment. Pay Rate: *$24/hr. Shift: *Mon - Fri: 12:00 AM - 8:30 AM (3rd shift).

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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