Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Installation Services Welder - Lead

Company: Central States Industrial

Location: Grand Prairie, TX

Posted Oct 09, 2025

A valid Class E driver’s license, or ability to obtain one, is required. CSI is currently recruiting for an experienced lead person/welder to lead a field crew…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Austin, TX

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Vice President of Pharmacy Services

Company: HealthTrust Supply Chain

Location: Las Vegas, NV

Posted Oct 09, 2025

Licensed pharmacist (must become licensed in the state practicing within 6 months or sooner if mandated by State Board of Pharmacy).

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Las Vegas, NV

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Houston, TX

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Senior Growth Analytics & Investment Planning Manager

Company: Expedia Group

Location: Seattle, WA

Posted Oct 09, 2025

A strong team player, able to collaborate effectively with cross-functional teams and stakeholders at different levels, fostering alignment and driving…

Senior Manager, Machine Learning Science

Company: Expedia Group

Location: Seattle, WA

Posted Oct 09, 2025

Your mission will be to develop state-of-the-art machine learning algorithms that power and enhance the customer experience across highly complex post-booking…

Flatbed Truck Driver - $1,200 orientation pay

Company: Lone Star Transportation

Location: Austin, TX

Posted Oct 09, 2025

*Specialized drivers earn up to $150,000 per year*. *Standard OTR drivers earn up to $85,000 per year*. Must have 6+ months flatbed experience.

Customer Service Specialist

Company: Orkin

Location: Peoria, AZ

Posted Oct 09, 2025

Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. $18-$22 hourly pay range.

Security Ambassador (Part-Time)- Philadelphia

Company: Live! Casino and Hotel Philadelphia

Location: Philadelphia, PA

Posted Oct 09, 2025

Must have a valid driver's license. License: Must be able to comply with all state gaming regulations, which may include obtaining a license.

Plumber

Company: Comfort City Mechanical Inc

Location: San Diego, CA

Posted Oct 09, 2025

Install pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks and toilets, using hand or power tools.

Second Shift Refrigeration Technician I

Company: Thermo King

Location: Houston, TX

Posted Oct 09, 2025

Must have own tools- DVOM, refrigeration gauges, hand tools, power tools, etc. One year of experience and TK certified or in the process of TK certification.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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