Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: San Antonio, TX

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

CDL-A Local Dedicated Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Phoenix, AZ

Posted Oct 09, 2025

Routes start in Casa Grande, AZ and can run a 225-mile radius. Valid CDL-A plus 3+ months of Class A CDL experience required. 21 Years of age or older.

Skilled Installer

Company: Five Star Bath Solutions of Wilmette

Location: Northbrook, IL

Posted Oct 09, 2025

Knowledge of construction tools, materials, and techniques used in bathroom renovations. Minimum of 3-5 years of experience in bathroom or home installation,…

Installer - Whole Home Filtration System. Water Softeners and RO Systems

Company: Honest Water Co

Location: Las Vegas, NV

Posted Oct 09, 2025

Basic plumbing tools and reliable transportation. If you have prior installation experience, please include photos or brief descriptions of systems you’ve…

Graphic Designer

Company: CAMPERS INN INC

Location: Jacksonville, FL

Posted Oct 09, 2025

Two-year degree in graphic design or visual design is required. Assist senior graphic designer in corporate identity and website design projects and work with…

Lead Data Scientist

Company: American Family Insurance

Location: Phoenix, AZ

Posted Oct 09, 2025

Proactively researches, evaluates, applies and shares expertise of emerging AI technologies and open-source tools; with a strong emphasis on Generative AI,…

Tax Expert - Onsite - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: San Antonio, TX

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Manager, Marketing Operations & Design

Company: Destira Inc

Location: San Carlos, CA

Posted Oct 09, 2025

*Technical Proficiency:* Expert proficiency in *Adobe Creative Suite* (Photoshop, Illustrator, InDesign, Premiere) and collaborative design tools (Figma or…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Chicago, IL

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Dallas, TX

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: San Diego, CA

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Journeyman Plumber

Company: Superior Services

Location: San Antonio, TX

Posted Oct 09, 2025

Valid driver's license and clean driving record. Maintain plumbing tools and equipment, ensuring they are in good working condition.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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