Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

IT BUSINESS ANALYST II

Company: Kls Martin Lp

Location: Jacksonville, FL

Posted Oct 09, 2025

Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Store Associate

Company: CVS Health

Location: Bellevue, WA

Posted Oct 09, 2025

Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.

Service Plumber

Company: Andersen Commercial Plumbing

Location: North Hollywood, CA

Posted Oct 09, 2025

Proficient in the installation and repair of water, irrigation, and gas piping (PVC, copper, black pipe, galvanized, etc.). 401(k) with company match.

EXECUTIVE CHEF

Company: Papi Steak Las Vegas

Location: Las Vegas, NV

Posted Oct 09, 2025

Training of all (direct reports) executive sous chef & sous chefs on all company platforms for purchasing, night cleaners, time management platforms, inventory…

Service Plumber

Company: Andersen Commercial Plumbing

Location: Los Angeles County, CA

Posted Oct 09, 2025

Proficient in the installation and repair of water, irrigation, and gas piping (PVC, copper, black pipe, galvanized, etc.). 401(k) with company match.

Security Officer Swing Shift

Company: Bolt Security Guard Services

Location: Scottsdale, AZ

Posted Oct 09, 2025

Must have and maintain a valid Arizona Driver’s License and acceptable driving record. Ability to make independent and good judgment decisions within proper…

Technical Tax Desk - Contractor

Company: EY

Location: United States

Posted Oct 09, 2025

Position pays $35 per hour for all contractors, this rate is fixed and non-negotiable. Ability to clearly explain and discuss 1099 forms and reporting cost…

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Fernando, CA

Posted Oct 09, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

HVAC Refrigeration Service Technician

Company: Nextech

Location: La Mesa, CA

Posted Oct 09, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

In-Store Free Sample Associate

Company: Advantage Solutions

Location: North Wales, PA

Posted Oct 08, 2025

No prior experience is required as we provide training and team support to help you succeed. In this position, you'll drive sales by engaging customers through…

Class A Driver - Local

Company: States Logistics Services, Inc.

Location: Buena Park, CA

Posted Oct 09, 2025

18 months of driving experience with a tractor/trailer. Have a valid Class A CDL. As an ESOP (Employee Stock Ownership Plan) organization our employees are the…

Machine Operator

Company: Bakerly Ranch LLC

Location: San Antonio, TX

Posted Oct 09, 2025

Establish and develop strong professional relationships with operators, line conductors, and supervisors. Complete tasks promptly and carefully.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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