Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Executive Chef

Company: CCL Hospitality Group

Location: Scottsdale, AZ

Posted Oct 08, 2025

Ensure compliance with federal, state, local and company health, safety, sanitation standards. Holiday Time Off (varies by site/state).

Marketing Manager

Company: Moira Cosmetics Inc

Location: Los Angeles, CA

Posted Oct 08, 2025

Bachelor's degree in Marketing, Business, or related field. Proficiency in digital marketing tools and platforms. Excellent leadership and communication skills.

Software Development Manager

Company: Liberty Software

Location: Dallas, TX

Posted Oct 08, 2025

Drive architectural decisions, technical innovation, and maintain the overall technical health of the platform.

In-Store Free Sample Associate

Company: Advantage Solutions

Location: San Antonio, TX

Posted Oct 08, 2025

No prior experience is required as we provide training and team support to help you succeed. In this position, you'll drive sales by engaging customers through…

Graphic Designer I

Company: Metropolitan Transit Authority of Houston, Texas

Location: Houston, TX

Posted Oct 08, 2025

Resizes and handles production work on existing design work to build out campaign collateral. Employs color, type, illustration, photography, animation and…

Process Engineer

Company: IRIS USA, Inc.

Location: Surprise, AZ

Posted Oct 08, 2025

Two-year technical school graduate or 2 years of equivalent experience in the field. Repairs and maintains machinery and mechanical equipment such as, pneumatic…

Retail Sales Associate

Company: Brilliant Earth

Location: Dallas, TX

Posted Oct 08, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Plumber

Company: Bill Howe Plumbing

Location: San Diego, CA

Posted Oct 08, 2025

Perform minor and major plumbing service and repair including shower valves, disposals, fixtures (repair and replacement), gas lines, wall heaters, slab leak…

Staff Accountant

Company: IRIS USA, Inc.

Location: Surprise, AZ

Posted Oct 08, 2025

Occasional exposure to the manufacturing and distribution plant consisting of moving mechanical parts or heavy machinery, vibrations, fumes, unpleasant odors,…

Executive Chef

Company: CCL Hospitality Group

Location: Altadena, CA

Posted Oct 08, 2025

Ensure compliance with federal, state, local and company health, safety, sanitation standards. Holiday Time Off (varies by site/state).

Manager - Assistant

Company: Amex

Location: New York, NY

Posted Oct 08, 2025

Partner with the EVP & Managing Counsel on strategic initiatives; own and manage special projects. Assist with organizing and facilitating leadership team…

Entry Level Manager

Company: Confidential

Location: Cupertino, CA

Posted Oct 08, 2025

Learn the ins and outs of the business to increase skills in this role and develop new leadership abilities. Excellent active listening and communication skills…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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