Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Garage Door Sales/Technician

Company: Guild Garage Group

Location: Las Vegas, NV

Posted Oct 08, 2025

Attention to detail and mechanical aptitude are essential, and sales experience is crucial. ✅ Comprehensive Benefits – Health, dental, vision, 401(k) matching,…

Inbound Sales Advisor - Remote Work in Texas

Company: Delta Defense, LLC

Location: Texas

Posted Oct 08, 2025

Receive inbound calls and respond to inbound chats from prospects. Make outbound follow-up calls to qualified leads. Paid training is provided for all hires.

Unarmed Security Officer - (VALID DRIVER LICENSE REQ.)

Company: Prosegur

Location: Philadelphia, PA

Posted Oct 08, 2025

Must have a driver's license with less than 2pts. Provide assistance to customers, employees, and visitors in a courteous and professional manner.

HVAC Maintenance Technician

Company: Fetch-A-Tech

Location: Las Vegas, NV

Posted Oct 08, 2025

Licenses: Valid HVAC technician license and driver's license. Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and…

CNC Press Brake Operator

Company: Inland Metal Technologies

Location: Hayward, CA

Posted Oct 08, 2025

Must be able to read and follow blueprints pertaining to press brake operation. 3 years’ experience as a press brake operator. Produce good parts on-time.

IT BUSINESS SOLUTIONS ANALYST

Company: Carpenters Services Administrative Corporation

Location: Los Angeles, CA

Posted Oct 08, 2025

Responsibilities include analyzing workflows, gathering and documenting requirements, developing user stories and QA deliverables, participating in system…

Operations Turret

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Oct 08, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

IT Systems Analyst IV (AFCAT)

Company: Computer World Services

Location: San Antonio, TX

Posted Oct 08, 2025

Must be able to fund your travel up front and you will be reimbursed upon filing expense. Contractor shall obtain JFHQ-DODIN certification in assigned…

Customer Service Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Oct 08, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

Field Service Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions

Company: Valet Living

Location: Las Vegas, NV

Posted Oct 08, 2025

Manage Contractors: Recruit, onboard, and supervise independent contractors to meet service expectations and quality standards.

Counter Sales Associate I

Company: White Cap

Location: National City, CA

Posted Oct 08, 2025

Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.).

Pastry Chef and Baker

Company: Chef's Garden Catering and Events

Location: Jacksonville, FL

Posted Oct 08, 2025

Provide excellent customer service by engaging with customers when necessary, answering questions about products, and accommodating special requests.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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