Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

VP Cyber Security Enterprise Architect

Company: CardWorks Servicing LLC

Location: New York, NY

Posted Oct 08, 2025

Master’s degree in computer science, information security, or related technical field, equivalent certifications, or equivalent work experience is required.

Overnight Security/First Responder

Company: Westminster

Location: Austin, TX

Posted Oct 08, 2025

Respond to apartment pendant alarm and pull cord emergency calls, and assists as a First Responder as needed. We are looking for associates to provide five‐star…

Custodian

Company: Facilities Performance Group, LLC

Location: Franklin Park, IL

Posted Oct 08, 2025

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and company regulations.

VP Cyber Security Enterprise Architect

Company: CardWorks Servicing LLC

Location: Horsham, PA

Posted Oct 08, 2025

Master’s degree in computer science, information security, or related technical field, equivalent certifications, or equivalent work experience is required.

HVAC Sales & Service Technician — Base + Highest Commissions

Company: One Hour Heating & Air Conditioning of San Diego, CA

Location: San Diego, CA

Posted Oct 08, 2025

Strong technical competence in HVAC systems. You will provide system options, design recommendations, and financing to homeowners and light commercial clients —…

AI First Software Engineer - Senior Manager

Company: PRICE WATERHOUSE COOPERS

Location: Jacksonville, FL

Posted Oct 08, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

Sales Associate

Company: Ace Cash Express

Location: Houston, TX

Posted Oct 08, 2025

The ability to work 10-12 hours in a confined work area is required, contingent on state specific labor laws. Handling a wide range of services that may vary by…

Global Services Data Business Analyst Hybrid

Company: Motorola Solutions

Location: Chicago, IL

Posted Oct 08, 2025

The group works cross-functionally with field teams, service delivery, new offer management, and other internal stakeholders on high-profile projects.

Executive Sous Chef

Company: Empowered Hospitality

Location: New York, NY

Posted Oct 08, 2025

Extensive experience in managing kitchen teams, food & labor costs, and overseeing high volume restaurant operations (including banquets).

Electrician Residential Selling and Service $5000 Start Incentive

Company: Tucker Hill Air, Plumbing & Electric

Location: Tempe, AZ

Posted Oct 08, 2025

Read blueprints and technical diagrams to determine the layout of electrical systems. Ability to read blueprints and technical drawings accurately.

Seasonal Sales Associate - Village at Stone Oak - San Antonio, TX

Company: See's Candies

Location: San Antonio, TX

Posted Oct 08, 2025

See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or…

Security Officer Plaza

Company: Allied Universal

Location: Dallas, TX

Posted Oct 08, 2025

A valid driver's license will be required for driving positions only. A valid guard card or license is preferred, subject to state and/or local laws and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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