Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

HVAC Installer

Company: Sundance Energy Services, Inc

Location: Bothell, WA

Posted Oct 08, 2025

Install HVAC systems including furnaces, heat pumps, gas fireplaces, water heaters and air conditioning. Mechanical knowledge to install and repair HVAC systems…

Pre Planning Sales Advisor

Company: Envision Strategic Partners

Location: Long Beach, CA

Posted Oct 08, 2025

Valid drivers license and reliable transportation. Active Life Insurance License or willingness to attain license.

Product Marketing Manager

Company: Expedia Group

Location: Austin, TX

Posted Oct 08, 2025

You’ll be working closely with collaborators and leaders across the company, including Product, Strategy, Marketing and Sales teams, to drive continued growth…

HVAC Service Technician - Join a Growing Team

Company: PCG Mechanical

Location: Conshohocken, PA

Posted Oct 08, 2025

Valid driver’s license and clean driving record. *3 - 6 years of HVAC service experience* (EPA certification required). Competitive pay based on experience.

Senior Software Development Engineer - AI/ML, AWS Neuron, Multimodal Inference

Company: Amazon.com Services LLC

Location: Seattle, WA

Posted Oct 08, 2025

You will collaborate with a cross-functional team of applied scientists, system engineers, and product managers to deliver state-of-the-art inference…

Customer Service Representative

Company: Chadwell Supply

Location: Phoenix, AZ

Posted Oct 08, 2025

The Customer Service Representative will answer inbound calls from specified queues and process quotes, orders, and returns. Competitive Pay of $18 / hour!

Kitchen Manager

Company: Surf Rider Pizza

Location: La Mesa, CA

Posted Oct 08, 2025

Responsible for making repair as needed to kitchen equipment or complete maintenance requests. Responsible for overall condition of kitchen equipment, building…

HVAC Service Technician - Up to $25/hr + Up to $3000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: League City, TX

Posted Oct 08, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Senior Copywriter/Editor

Company: Boiron USA

Location: Newtown Square, PA

Posted Oct 08, 2025

Education: B.A. in English, Journalism or similar field. Utilizes proofing software (WorkFront or similar platform) to develop timelines for projects and…

Senior Graphic Designer

Company: GORUCK

Location: Jacksonville, FL

Posted Oct 08, 2025

A doer’s mindset — from concept sketches to final art, you own the process and push for quality. Unlimited, free entry to GORUCK events.

Java Application Developer

Company: The Emery Company

Location: Houston, TX

Posted Oct 08, 2025

Create and maintain technical documentation. Java Application Developers* will be responsible for analysis, testing, and development activities.

HVAC Service Technician - Up to $25/hr + Up to $3000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: Pasadena, TX

Posted Oct 08, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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