Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Retail Sales Associate- New Store Opening Santa Monica

Company: Eileen Fisher

Location: Santa Monica, CA

Posted Oct 08, 2025

Employee and Friends & Family discount. Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks.

Overnight Staff Pharmacist, Amazon Pharmacy

Company: PillPack, LLC

Location: San Diego, CA

Posted Oct 08, 2025

• Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Los Angeles County applicants: Job duties for this…

Furniture Sales Consultant

Company: Havertys Furniture Companies

Location: San Antonio, TX

Posted Oct 08, 2025

Our unique guaranteed income component provides generous base earnings, giving you peace of mind. Substantial associate discount on our quality merchandise.

Electrician

Company: Legacy Air

Location: Las Vegas, NV

Posted Oct 08, 2025

Follow national electrical code, and state and local building regulations. Perform general electrical maintenance and read technical diagrams and blueprints.

Architectural Project Manager - Residential

Company: DAHLIN Architecture | Planning | Interiors

Location: Pleasanton, CA

Posted Oct 08, 2025

Manage and coordinate all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of assigned projects through…

Staff Pharmacist, Amazon Pharmacy

Company: PillPack, LLC

Location: San Diego, CA

Posted Oct 08, 2025

• Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Los Angeles County applicants: Job duties for this…

Furnace Operator - 2nd Shift

Company: Braddock Metallurgical

Location: Jacksonville, FL

Posted Oct 08, 2025

Position is a fast paced industrial environment. Position involves loading and unloading product from containers in preparation for processing or return.

Microsoft Dynamics CRM Support Lead

Company: Infosys

Location: United States

Posted Oct 08, 2025

This role blends technical leadership, support delivery, and architectural oversight, making it ideal for professionals who can troubleshoot complex issues,…

Solutions Architect, Worldwide Field Operations - New College Graduate 2026

Company: NVIDIA

Location: Santa Clara, CA

Posted Oct 08, 2025

Bachelors or Masters degree in Computer Science, Math, Physics or related technical field or equivalent experience. Large-scale systems management experience.

Construction Technician -South (Pipefitters, Welders, Electricians, Carpenters, General Construction)

Company: Climate Pros

Location: San Antonio, TX

Posted Oct 08, 2025

Perform construction-type work such as welding, electrical, carpentry, and pipefitting in their specialized area.

Software Engineer (Customer Facing)

Company: Replica Inc.

Location: New York, NY

Posted Oct 08, 2025

Ability to communicate clearly with both technical and non-technical audiences. Translate customer feedback into technical requirements, wireframes, or…

Project Manager

Company: George-McKenna Electrical

Location: Irving, TX

Posted Oct 08, 2025

Ability to work with field supervisors, craft/tradesmen. Work in collaboration with office personnel and field employees. Health, dental, and vision insurance.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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