Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Plumber

Company: Roto-Rooter Services Company

Location: Glendale, AZ

Posted Oct 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Housekeeper

Company: ConAm Management Corporation

Location: San Diego, CA

Posted Oct 08, 2025

Clean leasing office, clubhouse, restrooms, models, amenities, and vacant units. Problem-Solving Skills: Strong troubleshooting abilities to quickly assess and…

Drain Service Technician

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Oct 08, 2025

A valid driver’s license. Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training is available if you want…

Licensed Plumber

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Oct 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Sales Consultant - Duvall/Carnation, WA

Company: PulteGroup

Location: Bellevue, WA

Posted Oct 08, 2025

Washington real estate license required. Valid Driver’s License because driving is an essential function of this position. Sell and close Pulte/Centex products.

Plumbing Apprentice/Apprenticeship

Company: Roto-Rooter Services Company

Location: Glendale, AZ

Posted Oct 08, 2025

A valid driver’s license. A mechanical aptitude is desirable, but prior plumbing experience is not necessary. Make the necessary repairs for the customer.

Housekeeper

Company: ConAm Management Corporation

Location: San Diego, CA

Posted Oct 08, 2025

Clean leasing office, clubhouse, restrooms, models, amenities, and vacant units. Problem-Solving Skills: Strong troubleshooting abilities to quickly assess and…

HOUSEKEEPER (PART TIME)

Company: Crothall Healthcare

Location: Humble, TX

Posted Oct 08, 2025

Responds to calls for housekeeping problems, such as spills and broken glasses. Associates may also be eligible for paid and/or unpaid time off benefits in…

Data Analyst 3 - Insights Delivery

Company: Nordstrom

Location: Seattle, WA

Posted Oct 08, 2025

The ideal candidate is a creative self-starter and strong technical contributor who is always looking for new opportunities to solve business problems with data…

Apprentice Plumber-Service Technician

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Oct 08, 2025

A valid driver’s license. But, Roto-Rooter also allows you to schedule time riding with, and working alongside, a licensed plumber so you can gain the…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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