Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

PALLET REMAN PIECE RATE

Company: 48forty Solutions

Location: Dallas, TX

Posted Oct 08, 2025

Demonstrated experience safely operating air-driven, electric, pneumatic, and manual woodworking tools. Previous experience in welding, lumbering, construction,…

Residential Construction - Rough Carpenter

Company: Amarant

Location: Pleasanton, CA

Posted Oct 08, 2025

Must have dependable transportation, valid driver’s license, and personal tools. Hybrid field role based in the greater Sacramento region.

Principal Virtualization Systems Engineer

Company: Solu Technology Partners

Location: Tempe, AZ

Posted Oct 08, 2025

Education: A bachelor’s degree in a related field from an accredited institution is required and a master’s degree in the area of specialty is preferred.

Carpenter I

Company: M. A. Mortenson Company

Location: Phoenix, AZ

Posted Oct 08, 2025

Trade or technical school certification/diploma is a plus. Responsible for the construction and repair of wood and wallboard fixtures in compliance with local…

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Irving, TX

Posted Oct 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Carpenter Apprentice 1

Company: M. A. Mortenson Company

Location: Phoenix, AZ

Posted Oct 08, 2025

Perform concrete and rough carpentry (hand set walls, footings, set gang wall forms, structural concrete decks, drywall, finish carpentry, doors, frames,…

Director of Engineering, AV/ Broadcast Media - Northwest

Company: Diversified

Location: Los Angeles, CA

Posted Oct 08, 2025

A thorough, demonstrable understanding of the construction process, systems integration, IT engineering as well as architectural and construction drawings and…

Pharmacist PRN (Inpatient)

Company: Baylor Scott & White Health

Location: Plano, TX

Posted Oct 08, 2025

Assesses prescribers medication orders with respect to the overall patient therapy to evaluate: known allergies; rational therapy/contraindications; reasonable…

Plumber

Company: Roto-Rooter Services Company

Location: Runnemede, NJ

Posted Oct 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Graphic Designer

Company: Pei Genesis Inc.

Location: Philadelphia, PA

Posted Oct 08, 2025

The designer takes design projects from the initial concept and coordinates steps through completion; creates layouts and designs artwork for internal and…

Customer Service Representative

Company: Roto-Rooter Services Company

Location: Lombard, IL

Posted Oct 08, 2025

Data entry, including customer contact information and relevant details concerning their plumbing problems. Be a trusted informational resource for Roto-Rooter…

Custodian Full-time

Company: Evergreen Goodwill

Location: Seattle, WA

Posted Oct 08, 2025

Use and maintain assigned power equipment and hand tools; buffers, vacuums, brooms, mops and squeegees for the cleaning and general maintenance of floors, walls…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages