Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Unarmed Security Receptionist - 1st Shift - Full Time

Company: Prosegur

Location: San Jose, CA

Posted Oct 07, 2025

Greet and assist employees, visitors, and contractors at the front desk with professionalism and courtesy. During lobby hours, the Security Receptionist will…

Industrial Projects - Project Manager

Company: DHL

Location: Houston, TX

Posted Oct 07, 2025

Liaise with client on a scheduled basis to review service provision and develop business opportunities. Successful implementation of new and additional business…

Unarmed Security Officer - 2nd shift

Company: Prosegur

Location: Coppell, TX

Posted Oct 07, 2025

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. At least 18 years of age.

Customer Service Agent

Company: Mirror Booth Co.

Location: Philadelphia, PA

Posted Oct 07, 2025

Free employee scheduling, time clock and hiring tools. Maintaining accurate records of customer interactions and transactions.

Project Manager - Marketing

Company: Touchstone Living, Inc.

Location: Las Vegas, NV

Posted Oct 07, 2025

Bachelor's degree in Marketing, Communications, Business Administration, or a related field. This role manages the development of comprehensive project scopes,…

Reconstruction Project Manager

Company: Kustom US Inc

Location: Lynnwood, WA

Posted Oct 07, 2025

A valid driver's license in alignment with company policies. 2-3 years of experience in construction and/or restoration is required.

United Fleet Customer Care Rep

Company: United Fleet Management

Location: Austin, TX

Posted Oct 07, 2025

Make additional follow-up phone calls/ emails to potential leads. Facilitate motor vehicle checks to ensure driver eligibility and compliance.

Back Office Customer Support Specialist - Distribution Center

Company: AFC Distribution Corp.

Location: Compton, CA

Posted Oct 07, 2025

Associates degree required; Bachelors degree in related field preferred. Familiarity with ticketing systems or help desk software. 401(k) with Company Match.

Unarmed Security Officer - 2nd Shift - Full Time

Company: Prosegur

Location: Santa Clara, CA

Posted Oct 07, 2025

Clean driving record and valid driver license. Interact with clients, visitors, employees, and the public in a professional manner. SOC Experience is a plus.

Unarmed Security Officer - All Shifts - Part Time

Company: Prosegur

Location: Santa Clara, CA

Posted Oct 07, 2025

Clean driving record and valid driver license. Interact with clients, visitors, employees, and the public in a professional manner.

C-Store Porter - Day - 278

Company: Terrible’s

Location: Las Vegas, NV

Posted Oct 07, 2025

You’ll be responsible for cleaning the interior and exterior of the store, including restrooms, windows, floors, and gas pump areas to ensure a safe and…

Healthcare Marketing Strategist / Executive

Company: Clinical Neurology Specialists

Location: Las Vegas, NV

Posted Oct 07, 2025

Marketing Executive is responsible for achieving the goals and objectives of the medical practice by creating and maintaining relationships through business…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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