Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Local City Driver

Company: Saia LTL Freight

Location: San Jose, CA

Posted Oct 07, 2025

No DUI, DWI, or license suspension for moving violations within the past 3 years. At least 1 year of verifiable tractor-trailer driving experience.

Production Designer

Company: Lantern Press

Location: Seattle, WA

Posted Oct 07, 2025

In this technical role, you will be taking our artwork and laying it out into product templates, as well as performing additional production design functions…

Lead Software Development Engineer, Consumer Domains

Company: Audible

Location: Newark, NJ

Posted Oct 07, 2025

Collaborate with stakeholders to imagine, design, develop, test, and launch scalable and maintainable software that impacts our customers and inspires your…

Patient Care Technician 10th floor FT Nights - LOH

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

(Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the…

Porter - The Thrift Store

Company: Red White and Blue Thrift

Location: Jacksonville, FL

Posted Oct 07, 2025

Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal,…

Security Concierge Officer - Office Building (FT/PT)

Company: GuardTexas

Location: Houston, TX

Posted Oct 07, 2025

Familiar with placing calls on hold and transferring calls. We are a certified security guard trainer and train our hires free of charge to help you obtain your…

CLASS A LOCAL P&D DRIVER (SAN)

Company: Xpress Global Systems, LLC.

Location: Poway, CA

Posted Oct 07, 2025

If you have a minimum of 24 months driving experience in a class A vehicle, we want to hear from you! Local P&D, spend more time with family and friends as…

Customer Service Representative

Company: CampusPoint

Location: Mercer Island, WA

Posted Oct 07, 2025

Customer service experience in a healthcare setting (medical or dental office) is preferred, particularly with high inbound calls.

Flex Security Officer - On-Call - $18.50/hr

Company: Sunstates Security

Location: Burr Ridge, IL

Posted Oct 07, 2025

The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes.

Staff Pharmacist - Chicago, IL, Amazon Pharmacy

Company: PillPack, LLC

Location: Chicago, IL

Posted Oct 07, 2025

Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Answer clinical questions, provide clinical guidance…

Procurement Project Manager

Company: Spectrum Interior Design

Location: Mountain View, CA

Posted Oct 07, 2025

This role is ideal for someone who finds satisfaction in technical precision, problem-solving, and the behind-the-scenes orchestration that brings world-class…

Class C Box Truck Driver

Company: Transportation Concepts, Inc. (TCI)

Location: Austin, TX

Posted Oct 07, 2025

Valid Class C driver’s license. 6+ months of delivery driving experience in the last year. Safely operate a Class C box truck on a local route.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages