Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Truck Driver - T1108

Company: BOEING

Location: Seattle, WA

Posted Oct 07, 2025

Additionally, you must hold a valid state driver's license, as your commitment to adhering to established procedures and regulations will be essential in…

Data Analyst

Company: U-Haul

Location: Tempe, AZ

Posted Oct 07, 2025

There many be some walking, standing, bending; carrying of light items such as papers, books, small parts; driving and automobile, etc.

MARKETING MANAGER

Company: Eurest

Location: Elmhurst, IL

Posted Oct 07, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Plumbing Service Technician

Company: C W Service Pros

Location: Lewisville, TX

Posted Oct 07, 2025

Valid driver's license and clean driving record. Active Texas plumbing license (Tradesman, Journeyman, or higher). On-target earnings (OTE): $80,000–$120,000+.

Controller

Company: Acara

Location: San Antonio, TX

Posted Oct 07, 2025

*Hearing: *Ability to answer/route telephone calls, and understand what clients and co-workers are saying in normal conversation.

HVAC Maintenance Technician

Company: Bill Howe Plumbing

Location: San Diego, CA

Posted Oct 07, 2025

As an entry-level technician, you will learn from experienced technicians in performing maintenance of HVAC systems while gaining hands-on experience and…

Customer Service Representative - Food manufacturing Lo

Company: Staffmark

Location: Los Angeles, CA

Posted Oct 07, 2025

Handle incoming customer inquiries professionally and ensure timely resolution and communication. High attention to detail with strong accuracy in data entry.

Senior Application Developer (Mobile React)

Company: Brinks Home

Location: Dallas, TX

Posted Oct 07, 2025

Familiarity with modern front-end build pipelines and tools. Design and develop mobile applications using React Native.

HVAC Service Technician

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted Oct 07, 2025

A safe driver with a valid license and clean record. Career Development – 90% of field employees receive weekly training; 25% are promoted from within.

Manager, Client Srvcs Optigen

Company: Optigen Inc

Location: Jacksonville, FL

Posted Oct 07, 2025

Proven leadership in coaching and developing effective teams. Provides guidance and leadership to Account Coordinators and assists with referral account…

Licensed Insurance Agency Client Retention and Sales Associate

Company: Conner Family Insurance Agency

Location: Henderson, NV

Posted Oct 07, 2025

Proficiency in analysis skills to assess client needs accurately. Perform sales administration tasks, including maintaining accurate records of client…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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