Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Entry-Level Aesthetic Nurse (Flexible Hours, Set-Your-Schedule)

Company: June Medical Group

Location: New York State

Posted Oct 07, 2025

Active NP, PA, or RN license. *Promote Yourself*: Actively promote your June services to people in your network and surrounding areas, including social media,…

Mobile Vehicle Patrol Officer

Company: Marksman Security LLC

Location: Las Vegas, NV

Posted Oct 07, 2025

Able to meet physical essential functions of the job, which can include lifting 75 lbs, completing foot patrols, sitting, standing, walking, driving for a…

Lab Client Service Supervisor

Company: Unified Women's Healthcare

Location: Florida

Posted Oct 07, 2025

Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver…

Resilient Infrastructure Systems Analyst

Company: Lawrence Livermore National Laboratory

Location: Livermore, CA

Posted Oct 07, 2025

Master’s degree in engineering (mechanical, electrical, industrial, chemical, civil, or systems), computer sciences (data or information science), operations…

Retail Sales Associate/Keyholder

Company: Cubesmart

Location: Seattle, WA

Posted Oct 07, 2025

Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our…

Lab Client Service Supervisor

Company: Unified Women's Healthcare

Location: Florida

Posted Oct 07, 2025

Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver…

Graphics Technologist

Company: Robert Half

Location: New York, NY

Posted Oct 07, 2025

Research and evaluate the latest design tools, technologies, and advancements in Adobe Creative Cloud to enhance production processes.

Graphic Designer

Company: PEI-Genesis

Location: Philadelphia, PA

Posted Oct 07, 2025

The designer takes design projects from the initial concept and coordinates steps through completion; creates layouts and designs artwork for internal and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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