Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Technical Product Manager Cloud Pak for Business Automation
Company: IBM
Location: Austin, US
Posted Dec 15, 2025
This job description outlines a Lead Technical Product Manager role for IBM's Cloud Pak for Business Automation, emphasizing strategic leadership, cross-portfolio collaboration, and expertise in AI, DevOps, and product management. Key responsibilities include defining roadmaps, conducting competitive analysis, and fostering Agile teams. Required skills include product management experience, technical knowledge of modern architectures, and financial acumen.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description outlines an SAP Consultant role at IBM Consulting, emphasizing collaboration on innovative projects, skill development, and global customer success. Responsibilities include leading SAP solutions, integrating technologies, and working with cross-functional teams. Requirements highlight expertise in SAP integration and cloud platforms, with preferred qualifications in Agile methodologies and project management.
Technical Support Professional
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 15, 2025
IBM's Technical Support Professional role emphasizes innovation, career growth, and technical expertise. It requires strong communication, problem-solving, and collaboration skills, with opportunities for professional development in cloud and software solutions.
Content Manager 8 Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a role in technical support for IBM Content Manager 8, emphasizing collaboration, problem-solving, and customer satisfaction. It outlines responsibilities, required skills, and the opportunity to work with cutting-edge technologies while contributing to global support teams.
Senior IAM engineer - Saviynt developer
Company: IBM
Location: WROCLAW, PL
Posted Dec 15, 2025
This job description outlines a role as an IAM developer at IBM Security Services, focusing on designing and managing IAM solutions, ensuring security controls, and collaborating in a global team environment with expertise in Saviynt platform and IAM concepts.
Delivery Manager (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description outlines the role of an HR Delivery Manager at IBM, emphasizing responsibilities such as strategic planning, team leadership, and customer satisfaction. It highlights required qualifications like a bachelor's degree and 6+ years of experience in staffing or account management, along with skills in project management and interpersonal communication.
Product Security Engineer II - HashiCorp Security
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This role involves contributing to secure HashiCorp products, collaborating with teams, and ensuring cloud security. Required skills include security design, cloud platforms, and threat modeling.
Business Transformation Consultant - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Consultant role at IBM Consulting focused on customer and commerce transformation, emphasizing strategic programs, digital innovation, and cross-functional collaboration. It highlights responsibilities like designing customer journeys, assessing platform maturity, and delivering scalable solutions while requiring expertise in commerce platforms and agile methodologies.
Routes to Market: FedRAMP, Compliance
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Product Manager role focused on security regulatory compliance and regional expansion of a SaaS offering across cloud platforms. It outlines responsibilities including roadmap ownership, collaboration with engineering teams, and compliance framework expertise, while specifying required qualifications and preferred experience.
Collections Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a job role for an Accounts Receivable Collections Specialist, outlining responsibilities such as handling customer transactions, credit management, and dispute resolution. It emphasizes technical skills, teamwork, and meeting business metrics while balancing routine tasks with opportunities to solve complex problems. The role requires experience in finance, ERP systems, and customer relationship management.
WR - C2M Functional Consultant
Company: IBM
Location: Dallas, US
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on collaborative client work, hybrid cloud and AI innovation, and system design expertise. It outlines responsibilities like requirements gathering, gap analysis, and technical configuration while emphasizing strategic partnerships and impactful change.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.