Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Customer Support Manager (Tier 1)
Company: Fortive
Location: USA
Posted Jan 06, 2026
The text describes job responsibilities involving team management, customer support standards, communication protocols, and required qualifications for a leadership role in customer service. It outlines both operational procedures and skill requirements for the position.
Staff Backend Engineer - Grafana Databases Loki Ingest
Company: Grafana Labs
Location: Canada
Posted Jan 06, 2026
This remote Staff Backend Engineer role at Grafana involves working on observability platforms, contributing to open-source projects, and collaborating in a global team. The position offers competitive compensation and growth opportunities with a focus on innovation and remote-first work.
Sr. Product Marketing Manager - MCP & Developer Audience
Company: Zapier
Location: North America,Australia,New Zealand,Europe,UK
Posted Jan 06, 2026
Zapier is seeking a Sr Product Marketing Manager to shape AI automation products, with responsibilities including strategic positioning, partnerships, and enterprise sales. The role emphasizes innovation, diversity, and impactful product development within a supportive company culture.
Director - Value Based Care Partnerships
Company: iRhythm
Location: USA
Posted Jan 06, 2026
iRhythm seeks a strategic sales leader to drive value-based care initiatives, offering career growth and impactful work in digital health. The role involves enterprise account management, executive engagement, and collaboration across teams with competitive compensation.
Digital Customer Experience Product Owner
Company: Ralliant
Location: USA
Posted Jan 06, 2026
The text describes a product manager's responsibilities involving roadmap refinement, stakeholder collaboration, requirement definition, integration coordination, and KPI tracking in B2B eCommerce platforms. It emphasizes cross-functional leadership, data readiness, and operational excellence in large-scale catalog environments.
Application Consultant-Contact Center
Company: IBM
Location: BANGALORE, IN
Posted Jan 07, 2026
IBM Consulting offers career opportunities focused on client relationships, hybrid cloud, and AI innovation. The role emphasizes collaboration, growth, and technical expertise in areas like Genesys frameworks and Python.
Senior Product Designer - Games Developer Ecosystem
Company: Netflix
Location: USA
Posted Jan 06, 2026
The text describes a Senior Product Designer role at Netflix with remote flexibility, competitive compensation, and a supportive work environment. It highlights opportunities to design tools for game developers, collaborate with cross-functional teams, and contribute to global entertainment platforms.
Contact Center Team Leader
Company: IBM
Location: Naga City, PH
Posted Jan 07, 2026
This text describes a leadership role at IBM focusing on team management, process optimization, and client relationship development. It outlines responsibilities such as performance monitoring, capacity building, and compliance enforcement, while emphasizing collaboration and innovation in a global consulting environment.
Network Support Specialist
Company: IBM
Location: BANGALORE, IN
Posted Jan 07, 2026
The text describes IBM's Infrastructure & Technology division, highlighting their role in designing resilient systems and delivering innovative solutions. It outlines a Network Support Engineer position with responsibilities in technical support, presales, and lab activities, along with required certifications and expertise in networking technologies.
Customer Success - Enterprise
Company: ElevenLabs
Location: USA
Posted Jan 06, 2026
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible audio technologies and offer impactful roles with global opportunities. The job description emphasizes hands-on execution, customer success, and AI-driven outcomes.
Customer Support Manager (Tier 2)
Company: Fortive
Location: USA
Posted Jan 06, 2026
This job description outlines leadership responsibilities for supporting engineers, including team management, workload distribution, SLA maintenance, and training material development. It specifies required experience in technical support roles and skills in troubleshooting, communication, and Agile methodologies.
IT Support Specialist
Company: IBM
Location: BANGALORE, IN
Posted Jan 07, 2026
This job description outlines the role of a Technical Support SpecialistAdvisor, emphasizing responsibilities such as providing technical services, ensuring customer satisfaction, and maintaining professional communication. It lists required skills like Windows support experience, problem-solving abilities, and knowledge of operating systems, while also highlighting preferred qualifications and collaboration expectations.