Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Partner Manager - Automattic for Agencies
Company: Automattic Careers
Location: Australia
Posted Dec 15, 2025
This job description outlines a Partner Manager role at Automattic, focusing on driving growth through strategic partnerships with digital agencies. The position requires managing relationships, executing sales strategies, and collaborating across teams. It emphasizes skills in sales, analytics, and cross-functional collaboration, with competitive compensation and remote work flexibility.
Strategic Account Manager (Hashicorp)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a senior sales role requiring extensive enterprise sales experience, strategic account management, and expertise in SaaS solutions. It outlines responsibilities including client relationship development, revenue generation, and market analysis, along with educational and technical qualifications.
Staff Engineer - Site Reliability
Company: Zapier
Location: North America
Posted Dec 15, 2025
Zapier is hiring a Staff Site Reliability Engineer with expertise in observability and AI integration. The role emphasizes defining reliability strategies, mentoring teams, and fostering a culture of engineering excellence. The company promotes diversity, inclusion, and transparency in its hiring process while highlighting its commitment to automation and customer security.
Director of Education (EDU) Sales
Company: Guidebook
Location: USA
Posted Dec 15, 2025
Guidebook is a powerful event management platform used globally to create mobile apps for events, campuses, and training. The company emphasizes connecting people and values balance, togetherness, and fun. They seek a Director of Education Sales to drive revenue growth in higher education, offering competitive compensation, remote work flexibility, and a strong company culture.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Kolkata, IN
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and technical expertise. It outlines responsibilities involving SAP implementation and requires extensive experience with SAP FICO and global team collaboration.
Security Specialist - Operations Desk
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 15, 2025
This job description outlines the role of an IBM Security Operations Center SOC Analyst, detailing responsibilities such as providing IT security services, performing technical tasks, and collaborating with client teams. It specifies required qualifications, work hours, and preferred experience in technical and customer-facing roles.
Digital Security - Senior Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 16, 2025
This job description outlines the role of a Digital Security Senior Managing Consultant focused on cloud security, identity and access management (IAM), and hybrid cloud transformations. The position requires expertise in cloud-native security, compliance standards, and delivering large-scale security solutions. Key responsibilities include consulting, leadership in solution delivery, and building trusted advisor relationships with clients.
Optium Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Customer Support Engineer role for IBM InfoSphere Optim, emphasizing technical support, problem-solving, collaboration with global teams, and contributing to customer satisfaction. It highlights the importance of the role in data management and the opportunity for professional growth.
Senior Data Engineer
Company: Zencore
Location: Latin America
Posted Dec 15, 2025
Zencore is a fast-growing company seeking experienced data engineers to help customers transition to Google Cloud. They emphasize collaboration, innovation, and offer competitive benefits in a remote environment.
Strategic Account Executive
Company: Synthesia
Location: USA
Posted Dec 15, 2025
Synthesia, an AI video platform, simplifies content creation and has achieved unicorn status. They seek experienced Strategic Account Executives to drive growth and expand their client base.
Application Developer-2025 graduates
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the use of advanced technologies to drive impactful solutions.
Package Consultant-Sales & Service
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and delivering technical expertise through global delivery centers. It highlights opportunities to implement CRM systems, work with industry visionaries, and drive innovation using IBM's technology platforms.