Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Manager Safety Regional Operations
Company: Airbnb
Location: USA
Posted Jan 05, 2026
This job description outlines a Manager Regional Operations T3 role at Airbnb, requiring expertise in trauma-informed care, team management, and operational leadership. The position involves overseeing complex customer service issues, coaching teams, and driving performance while maintaining high standards of professionalism and confidentiality.
Account Executive - Enterprise
Company: Zapier
Location: North America
Posted Jan 04, 2026
Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team, emphasizing AI collaboration, company values, and a remote work culture. The role involves selling automation solutions to enterprises, working with cross-functional teams, and contributing to product strategy. The company highlights diversity, inclusion, and a competitive benefits package.
Solutions Architect
Company: phData
Location: USA
Posted Jan 04, 2026
This job posting seeks a Solutions Architect to join phDatas Elastic Platform Operations team, focusing on cloud-native data platforms like Snowflake, AWS, and Azure. The role requires technical leadership in designing scalable solutions, optimizing platform performance, and ensuring security. Key responsibilities include managing data migrations, leading technical teams, and collaborating across departments. The position emphasizes strategic thinking, hands-on experience with cloud ecosystems, and mentorship. phData offers a remote-first work environment, competitive compensation, and opportunities for professional growth.
Cloud Solution Architect
Company: Gcore
Location: Poland,Serbia,Lithuania,Cyprus,Georgia
Posted Jan 05, 2026
Gcore seeks a Cloud Solution Architect to design cloud infrastructures, collaborate with tech partners, and ensure secure scalable solutions. The role offers competitive compensation, flexible work options, and global opportunities.
Marketing Manager - Lifecycle
Company: Kraken
Location: UK,Portugal,Canada,Ireland,Cyprus,Brazil
Posted Jan 04, 2026
Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, crypto education, and worldclass client support. The Marketing Manager role focuses on lifecycle strategies for Pro Trading and Institutional products, requiring data-driven approaches and cross-functional collaboration.
QA Automation Engineer
Company: Masabi
Location: Colombia
Posted Jan 05, 2026
Masabi promotes their mission to revolutionize fare payment systems globally, highlighting innovative platforms and job opportunities for a Backend Test Automation Engineer. The company emphasizes inclusivity, career growth, and a collaborative culture focused on making transit accessible.
Engineering Manager - Growth
Company: Zapier
Location: North America
Posted Jan 04, 2026
Zapier seeks an Engineering Manager to lead their Personalization Platform team, emphasizing growth, innovation, and inclusive hiring practices. The role involves technical leadership, collaboration with cross-functional teams, and ensuring scalable solutions. The company values diversity, remote work, and transparent AI use.
Software Engineer (Web SDK)
Company: Storyteller
Location: Remote
Posted Jan 05, 2026
This job posting highlights a high-growth SaaS engineering role with remote work flexibility, competitive benefits, and opportunities to work on AI-driven projects. The position emphasizes collaboration, ownership, and modern development practices while offering a supportive team environment and impactful work.
Fraud Investigation Analyst
Company: Vonage
Location: Remote
Posted Jan 05, 2026
The text describes the Trust & Safety Team's mission to protect Vonage's services from fraud and abuse, detailing their proactive monitoring, fraud detection, and collaboration with cross-functional teams. It outlines the role of a Fraud Investigation Analyst, emphasizing responsibilities like incident detection, fraud prevention, and cross-team collaboration, while specifying required qualifications and work conditions.
Head of Sales
Company: Mapbox
Location: USA
Posted Jan 05, 2026
The text describes Mapbox as a leading location platform with 4 million developers, highlighting its tools for businesses and a sales role requiring experience in enterprise software. It emphasizes company values, compensation ranges, and commitment to diversity.
Analyst Relations Manager
Company: Tanium
Location: USA
Posted Jan 05, 2026
Tanium seeks a proactive Manager for Analyst Relations, focusing on project management and evaluation coordination. The role offers remote flexibility and competitive compensation, emphasizing collaboration and innovation.
Compliance Associate
Company: HitPay
Location: Malaysia
Posted Jan 05, 2026
HitPay, a fast-growing FinTech startup in Southeast Asia, seeks a Compliance Onboarding Analyst to join its expanding team. The role involves ensuring regulatory compliance for merchants while offering competitive salary, growth opportunities, and a dynamic work environment.