Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Dec 13, 2025
This job description highlights a FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, collaborate with cross-functional teams, and contribute to high-growth initiatives. The position requires expertise in fullstack development, agile practices, and large-scale web applications, with competitive compensation across US zones.
Senior Software Engineer - Host Platforms & Access
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This job posting seeks a Senior Software Engineer to develop scalable platforms and APIs for Airbnb's Host Pricing and Settings team. The role involves collaborating with cross-functional teams, improving systems, and ensuring technical excellence. Airbnb emphasizes diversity and inclusion in their hiring process.
Engineering Manager - MapGPT
Company: Mapbox
Location: USA
Posted Dec 13, 2025
Mapbox is a leading platform for location-aware businesses, offering innovative solutions like MapGPT. The role involves managing an engineering team to develop cutting-edge technologies while prioritizing customer needs and operational excellence.
Sales Representative
Company: Viatris
Location: Remote
Posted Dec 13, 2025
This job posting highlights Viatris' commitment to empowering healthcare through innovative solutions and a positive work environment. The Sales Representative role emphasizes making an impact through customer engagement, territory management, and leveraging partnerships. The company offers competitive salaries, comprehensive benefits, and a supportive culture recognized as a top employer, fostering inclusivity and employee growth.
Enterprise Account Executive Western
Company: Versaterm
Location: U.S. (Remote)
Posted Dec 13, 2025
Versaterm promotes public safety solutions through innovation and customer success, offering job opportunities for Account Executives to drive growth and improve community safety.
Customer Success Manager II SLED
Company: ExtraHop
Location: Remote
Posted Dec 12, 2025
ExtraHop's NDR solutions help enterprises combat cyber threats with unmatched visibility and real-time detection. The job offers impactful customer success roles in a growing company with innovative solutions. POSITIVES
Senior Product Manager
Company: Immersive
Location: UK
Posted Dec 13, 2025
Immersive, a leading cyber resilience platform, is hiring a Senior Product Manager. They emphasize innovation, customer-centricity, and offer flexible work options. The company highlights growth and a supportive culture.
Solutions Engineer
Company: Allium
Location: USA
Posted Dec 13, 2025
Allium addresses blockchain data challenges by providing accessible, standardized solutions inspired by Bloomberg and Google's data organization models. The company serves analysts and engineers with reliable blockchain data, emphasizing innovation and industry impact through customer success stories and a mission-driven culture.
Enterprise Account Executive Eastern
Company: Versaterm
Location: U.S. (Remote)
Posted Dec 13, 2025
Versaterm, established in 1977, offers public safety solutions through innovation and integrations. They seek professionals passionate about improving community safety and transforming public safety technology.
Customer Success Manager
Company: Allium
Location: USA
Posted Dec 13, 2025
Allium simplifies blockchain data access by addressing industry challenges, inspired by Bloomberg and Google's data organization. Their mission serves analysts and engineers with reliable, scalable solutions, supported by enterprise customers and a strategic customer success role.
Sales Development Representative
Company: Blackbaud
Location: Remote
Posted Dec 12, 2025
This job posting highlights a Sales Development Representative role with opportunities for growth, upskilling, and a supportive remote work environment. The position emphasizes collaboration, professional development, and competitive benefits, appealing to candidates seeking career advancement in software sales.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Dec 13, 2025
The role involves developing secure document management tools with cross-functional teams, contributing to a fast-growing startup-like environment. Requirements include experience in Ruby on Rails, React, and agile practices.