Customer Satisfaction Jobs

Positions 802,809 Updated daily

The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.

Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.

Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.

Inside Sales Coordinator

Company: Flex

Location: USA

Posted Dec 23, 2025

This job posting seeks an Inside Sales Coordinator to support sales operations with tasks including managing quotes, processing purchase orders, coordinating shipments, and collaborating with cross-functional teams. The role requires ERP system proficiency and offers benefits like healthcare, retirement plans, and tuition reimbursement.

Enterprise Sales Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This text promotes an Enterprise Sales Engineer role at OpenHands, highlighting opportunities to shape AI-powered software development, collaborate with world-class teams, and enjoy competitive compensation. It emphasizes high-impact customer-facing work, career growth, and a flexible remote-first environment.

Service Desk Support

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting highlights a user support role with opportunities to make an impact through technical initiatives and collaborative problem-solving. The position requires a bachelor's degree or experience, and offers competitive compensation, comprehensive benefits, and career development opportunities. Guidehouse emphasizes a supportive workplace culture and equal opportunity employment.

Customer Support Manager

Company: Sembi

Location: USA

Posted Dec 23, 2025

The job posting outlines a Customer Support Manager role requiring leadership in managing global teams, ensuring customer satisfaction, and driving performance. Qualifications include experience in technical support and collaboration with cross-functional teams. The company emphasizes diversity and equal opportunity.

Mid/Senior Smart Contract Engineer

Company: LI.FI

Location: EMEA,APAC

Posted Dec 23, 2025

LIFI seeks a mid-level Smart Contract Engineer to expand their API team, offering competitive benefits and a collaborative culture focused on innovation and security. The role involves developing smart contracts, collaborating with auditors, and contributing to a mission-driven environment that values diversity and continuous growth.

Claims Team Lead | Auto Property Damage

Company: Sedgwick

Location: USA

Posted Dec 23, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and a caring culture. The role emphasizes leadership, professional development, and collaboration in a globally recognized workplace. Benefits include remote work options, comprehensive benefits, and recognition as a top employer.

Lead UI/UX Designer

Company: labcorp

Location: USA

Posted Dec 23, 2025

This job description outlines a UX design role with responsibilities including creating customer experiences, collaborating with cross-functional teams, and leading design initiatives. It details qualifications, preferred experience, and benefits such as a competitive salary, comprehensive benefits package, and opportunities for professional growth. The position emphasizes a user-centered approach, teamwork, and adaptability in a fast-paced environment.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting outlines a Salesforce Consultant role with a competitive salary range of $740,000 to $1240,000. The position requires experience with Salesforce tools and Agile methodologies, while offering comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. Guidehouse emphasizes a supportive workplace and equal opportunity employment.

Forward Deployed Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This job posting highlights a ForwardDeployed Engineer role at OpenHands, emphasizing collaboration with customers, technical expertise, and career growth. It outlines competitive compensation, flexible remote work, comprehensive benefits, and a supportive culture focused on innovation and learning.

Senior Full Stack Developer

Company: New Silver

Location: USA

Posted Dec 23, 2025

New Silver seeks a Senior Full Stack Developer to join their innovative fintech team. The role involves building scalable applications, with benefits including remote work, flexible hours, and a fast-paced global environment. The company emphasizes innovation, community impact, and professional growth opportunities.

VP of Strategic Partnerships

Company: Real Time Medical Systems

Location: USA

Posted Dec 23, 2025

This job posting seeks a VP of Strategic Partnerships with a proven track record in sales success and revenue generation through technology partnerships. The role involves maximizing revenue with healthcare systems and organizations, managing complex sales cycles, and building relationships with C-suite executives. Key qualifications include healthcare sales experience, CRM proficiency, and ability to navigate long sales cycles while meeting performance targets.

Legal Counsel – Corporate & Commercial

Company: Welltech

Location: Spain

Posted Dec 23, 2025

Welltech is a global company with Ukrainian roots dedicated to helping users build healthy habits through innovative wellness solutions. With 255 million trusted users and a team of 700+ professionals, they seek a midlevel corporate lawyer to support crossborder operations and legal documentation. The role involves corporate governance, commercial agreements, and compliance across key jurisdictions, offering growth opportunities in a mission-driven environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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