Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Practice Manager - Professional Services
Company: ExtraHop
Location: USA
Posted Dec 13, 2025
The Practice Manager role emphasizes customer success and collaboration with sales teams, managing a team of architects, and offering a competitive salary range of $160k-$175k plus bonuses.
Sales Solutions Engineer (French Speaker)
Company: Twilio
Location: UK
Posted Dec 13, 2025
This job posting outlines a Solutions Engineer role at Twilio in the EMEA region, emphasizing technical expertise, presales experience, and collaboration with stakeholders. It details responsibilities, qualifications, and benefits, with a remote work arrangement and travel requirements.
Solutions Consultant
Company: Figma
Location: USA
Posted Dec 13, 2025
Figma seeks a Solutions Consultant to drive enterprise growth, focusing on technical expertise, customer collaboration, and security. The role offers competitive compensation, remote flexibility, and professional development opportunities.
Principal Product Designer
Company: Sunbit
Location: USA
Posted Dec 13, 2025
Sunbit is a fast-growing fintech company offering financial technology solutions with AI-driven platforms focused on customer service, inclusion, and transparency. They seek a Principal Product Designer to lead strategic design initiatives while providing competitive benefits and a people-first culture.
(Senior) Big Data Analyst
Company: InPost
Location: Poland
Posted Dec 13, 2025
InPost Group describes itself as an innovative European out-of-home deliveries company focused on revolutionizing parcel delivery with intelligent lockers. The text outlines a Senior Big Data Analyst role involving data analysis, modeling, and collaboration with cross-functional teams, emphasizing technical skills and agile work environments.
Vice President of Product Management
Company: Modern Health
Location: USA
Posted Dec 13, 2025
This job description outlines a senior product management role with responsibilities spanning cross-functional collaboration, strategic vision, and team leadership. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic startup environment.
Account Coordinator - Direct Mail
Company: MissionWired
Location: USA
Posted Dec 13, 2025
MissionWired supports nonprofits with innovative fundraising strategies, emphasizing social impact and diversity. They offer competitive benefits and remote work, seeking an Account Coordinator.
Enterprise Solutions Engineer (PST)
Company: Lumos
Location: USA
Posted Dec 13, 2025
This job description outlines the role of an Enterprise Solutions Engineer at Lumos, emphasizing technical expertise, cross-functional collaboration, and scaling go-to-market initiatives. It highlights required experience in B2B SaaS, complex enterprise deals, and customer-centric approaches, while also mentioning company values and a competitive pay range.
Sales Engineer - Federal
Company: Armada
Location: USA
Posted Dec 13, 2025
This job description outlines a Sales Engineer role requiring technical expertise and sales skills to bridge technical solutions with client needs. Responsibilities include technical demonstrations, cross-functional collaboration, and driving revenue growth. The position offers remote work in the US, competitive compensation, and benefits like equity and subsidized healthcare.
Partner Sales Director - Global System Integrator (GSI)
Company: Canonical
Location: Anywhere
Posted Dec 13, 2025
Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting Ubuntu's adoption in cloud, AI, and IoT. The text emphasizes growth opportunities, partnership roles, and a distributed work environment with benefits like travel allowances and professional development.
Customer Success Director (Industrial Vertical)
Company: First Advantage
Location: USA
Posted Dec 13, 2025
This job posting highlights a Customer Success Director role at First Advantage, emphasizing account management, sales growth, and strategic account planning. The company promotes a global inclusive workforce, remote work flexibility, and competitive benefits including healthcare, retirement plans, and paid time off. It positions itself as a leader in background screening solutions with opportunities for career growth and technological innovation.