Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Concierge - Call Center
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 17, 2025
This job posting outlines a Concierge role at American Specialty Health, emphasizing administrative support for virtual services, remote work requirements, and qualifications. It details responsibilities, qualifications, and company policies, including equal opportunity employment statements.
Genesys Cloud Consultant
Company: IBM
Location: Giza, EG
Posted Dec 18, 2025
This text describes a senior role in IBM Consulting focused on delivering contact center transformations. It outlines leadership responsibilities, technical expertise in Genesys Cloud, and requirements for managing cross-functional teams. The role emphasizes innovation, client collaboration, and technical architecture design.
PSG Specialist
Company: GuidePoint Security
Location: Remote
Posted Dec 17, 2025
The PSG Specialist role involves creating and reviewing cybersecurity documents, coordinating with teams, ensuring accuracy, and meeting deadlines. It requires 3.5 years of experience, technical writing skills, and proficiency in tools like Salesforce and DocuSign.
Quality Assurance Representative - Japan Language
Company: IBM
Location: New Delhi, IN
Posted Dec 18, 2025
The job description outlines a Quality Assurance Representative role at IBM Finance & Operations, requiring Japanese fluency and experience in contract management. It highlights opportunities for growth, collaboration, and a supportive work environment.
Director, Sales
Company: IBM
Location: London, GB
Posted Dec 18, 2025
The Strategic Sales Director role involves leading a team to manage complex deals, drive innovation, and contribute to client success within IBM's Global Sales framework.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The text describes IBM's recruitment role for an Offer Specialist, emphasizing teamwork, innovation, career growth, and a supportive work environment. It highlights the importance of attention to detail, communication skills, and process improvement in the offer management process.
Order to Cash Process Owner (Compliance Lead)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
This text describes a job role at IBM's OTC Team Leader position, outlining responsibilities related to order-to-cash processes, team management, and process improvements. It emphasizes collaboration, innovation, and compliance while detailing required skills and qualifications for the role.
Big Data Solutions Architect (Professional Services)
Company: Databricks
Location: France
Posted Dec 17, 2025
This job description outlines a Big Data Solutions Architect role involving client collaboration on data challenges using Databricks, technical project delivery, and expertise in data engineering, cloud ecosystems, and distributed computing. It emphasizes skills in Python/Scala, cloud platforms, and MLOps, with travel requirements and certification preferences.
L2 Support Engineer
Company: IBM
Location: Hyderabad, IN
Posted Dec 18, 2025
IBM Software seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions. The role involves technical support, problem-solving, and collaboration with teams to enhance customer satisfaction and deliver high-quality software products.
System Services Representatives - Austin
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
The role involves providing technical support, coordinating client services, and ensuring system reliability. IBM emphasizes innovation and customer satisfaction in this position.
Order to Cash Process Owner (SOS Team Members)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
This job description outlines the role of an OTC Team Leader at IBM, focusing on managing the end-to-end orderto cash process, leading a team, ensuring compliance with policies and regulations, and driving process improvements. The position requires strong leadership, analytical skills, and experience in B2B collections, with a focus on operational efficiency and customer service.
Technical Customer Growth Manager
Company: Immutable
Location: South Korea
Posted Dec 17, 2025
Immutable promotes itself as a fast-growing gaming platform with significant achievements and opportunities, highlighting its mission to revolutionize gaming through technology and its attractive employee benefits.